โรงแรม วยนาปิคชู

L hôtel dans sa globalité est bien, cependant les produits pour le petit déjeuner ne sont pas frais. Le jambon présentait une odeur de date dépassée Les plats, même les plus simples ne correspondaient pas au descriptif de la carte. Personnel inexpérimenté Nous sommes restés une semaine

En general la atención de las personas Malisima, el desayuno pésimo, frío, malo. Les falta mucha atención al cliente.

El local es cómodo y está bien ubicado, tiene un buen desayuno. Lamentablemente, tuvimos problemas: 1. La habitación nunca tuvo un teléfono anexo 2. Se cobraron el monto en mi tarjeta de crédito, sin embargo, cuando hicimos el check out querían obligarnos a pagar el IGV en efectivo y no en tarjeta de crédito. El recepcionista no tuvo la iniciativa de querer solucionar el inconveniente, fue un muy mal rato. Estuvimos más de media hora discutiendo e insistiendo para contactar al supervisor. 3. Se olvidaban de poner toallas completas y jabones del baño.

buena ubicación, buen desayuno, personal atento, lo recomiendo

staff were friendly and helpful. Room a bit small.

The room wasn't ready when we arrived, and daily room cleaning wasn't provided unless you left them the key, but we weren't informed of this when we checked in. The location is great and the staff is friendly.

Filthy place, don’t go there: bathroom is full of mildew, found hair in the bathtub that could not belong to me (I’m bald), holes in walls, you can feel the springs in the mattress, furniture is old and heavily worn. They don’t have toilet seat on the toilet and don’t provide toilet tissue either. We had to fight with the staff to get extra towels, too. There are so many nuce hotels closer to the historic quarter and Plaza de Armas, find something else than the Waynapicchu.

Expérience des plus décevantes: nous avions loué 2 chambres, qualifiées « Chambre Royale double, 3 chambres, salle de bain attenante, vue sur la ville » de 300 pi carrés avec lit king size sur Expédia.ca. À notre arrivée, déception de constater qu’on nous attribue une chambre de 230 pi carrés et une autre de 200 pi carrés, rien de royal dans ni l’une ni l’autre. La plus petite des deux correspondait exactement aux photos montrées sur Expédia.ca pour une chambre «Double, 1 lit double », avec en prime de la moisissure dans la douche, aucun banc sur la toilette, des trous dans les murs, une fenêtre à lamelles donnant sur l’extérieur dans la salle de bain à laquelle il manquait une lamelle, laissant entrer le froid de la nuit dans la chambre (sans chauffage); la conduit de cette fenêtre était conjoint à la chambre attenante, si bien que nous avons pu partager chaque instant des vomissements de notre voisin de chambre atteint du mal des montagnes. Quand nous avons confronté le gérant, il a nié, nous a dit que nos chambres correspondaient à la description. Après avoir passé 3 heures au téléphone avec le service à la clientèle d’Expedia, on a compris qu’ils ne feraient rien pour nous, on est donc retournés se battre avec le gérant pour qu’ils nous sortent de la 2ème chambre, ce que nous avons fini par obtenir. Mais même dans une chambre « upgradée », c’était loin de correspondre à la description fournie sur Expedia.

rooms are very small, tv does not work right, internet comes and go

Hotel propre, personnel accueillant, toutefois pas pu organiser le transfert aéroport/hôtel connexion téléphonique défaillante à l'hôtel.

Mala atencion, no te ayudan en nada

Se lo recomiendo, la atencion muy buena, los cuartos no tan amplios pero lo suficiente, en los desayunos recomendamos una atencion mas alegre, la señora es muy seria debe pasar por una capacitación de atención

the location is good, the breakfast is better than what we have expected with enough variety of drinks and fruits the water is hot and strong enough.

The location was fine, less than a ten minute walk to the Korikancha. The room was clean but the carpet was a bit icky. There was street noise, but Cusco does not keep late hours. The breakfast was average. Btw, I asked for a 6:00 a.m. wakeup call one morning. I saw the clerk write it in the logbook. Guess what, no call.

There was always hot water to make some fresh tea in the lobby and the staff was very friendly.

The staff was friendly, but unfortunately my room was above a noisy street where buses would frequently stop. Even with windows closed, some of the exhaust entered my room, and the noise only abated at night time. It seems that all buses in Cusco have at least one personnel on board who calls out loudly to those standing on the sidewalk, when the bus stops, announcing the bus' destinations.

We stay for one week the room was clean,the staff was really friendly the day we went to machupichu they prepare luch breackfast for us

Muy mal ,porque llegue y no estaba guardada la habitacioa.habia hecho la reserva por hoteles.com,me dieron el numero de confirmacion de la reeserva y cuando llegue a las once de la noche el hotel no tenia reservadas las habitaciones.sin conocer tuvimos que salir a buscar a altas horas de la noche.

We stayed here for 6 nights total- 2 nights when we first arrived in Cusco and then 4 nights after we returned from Salkantay Trek. We had a good experience those first 2 nights so we just decided to stay again after the trek. Staff- The entire staff was friendly and accommodating- the front desk employees booked an ATV tour for us, arranged a taxi to the airport (only 10 soles!), and kept our luggage for us for 5 days while we were on trek. Breakfast- it was bonus to have a continental breakfast in the morning for some much needed unlimited coffee. Overall the breakfast was simple (eggs, meat product, lots of bread, fruit, cereal, and fresh juices) and the host/waiter was always smiling! Location- about 15 min walk to Plaza de Armas and the San Pedro Market. We liked that it was nearby the action, but not right in the center. We did not mind walking. Overall- I know there are cheaper hostels in Cusco, but this hotel was still very inexpensive and had everything we needed. The bakery/coffee shop below was a nice touch too. I would recommend this hotel!

Quaint little hotel in an okay area. The historical main square was within walking distance or a short Uber ride. The staff was very friendly. I only needed a room to sleep and shower as I was doing tours and sightseeing every day. The rooms have no heat, so pack warm pajamas if traveling in their winter. Other than soap, shampoo, and towels, there are no other amenities in the room. For the price and my needs, this hotel was acceptable. However, if I ever go back to Cusco, I would pick a hotel closer to the main square and that has more included amenities. For basic accommodations though, I was satisfied with choosing this property for my first visit to Cusco.