อีจี ไพรเวท เฮาส์ - บีจีซี อัพทาวน์

The location is very good, safe and well secured. We were also accommodated with an early check-in and late check out. Very good service, breakfast and friendly staff. My family enjoyed the stay and will definitely coming back.

I didn’t like the sheets or the bedding. It had an awful smell, like B.O. and the towels smelled too.

I booked for 16 days but stayed in the unit for a total of 8 days. The unit is a decent size for a (1) BD. I loved that it has a washer/dryer in the unit. The bed looked comfortable but was not able to use it because I slept on the couch the whole time. Carlo and the rest of his team always checked if I needed anything in the unit. Although, I did not have time to try different restaurants but Din Tai Fung is always a favorite and was able to try Mamou. We also went to (I believe it's The Peak?) the rooftop bar at Grand Hyatt. All these are walkable from the Uptown Park Suites and highly recommended.

Crew was very fast to respons, and very helpfull. Kitchen could need a little update as light was not strong enough. And I would also like if there was a stronger light on the toilet/ restroom. Overall very good experience.

Pros: -Great location with very many amenities like coffee shops, dining, shopping, pharmacy, etc nearby -Building felt safe as well as surrounding areas -Staff was amazing really responsive to needs and requests Cons -bed mattresses could use an upgrade -units need to be refreshed with minor updates like new paint on walls and ceilings, new grout for the showers and tubs, just minor stuff that could bring the home experience higher Overall we would stay with EG Private House again. The unit had everything we needed for a comfortable stay in the Philippines.

Generally, the staff is great. But the property is not up to par. Molds in bathroom, and a couple of days of sparse water and no hot water. There had been miscommunication between the property

not happy with the stay

The service provided by Eric and his team was nothing short of spectacular! On the day of our arrival he connected with us to ensure he was there to receive us on arrival. We got lost and he was able to help us navigate and meet us on the other side of the entrance with his team ready to assist with our luggages. He then got us settled letting us know everything we need to know about the place. He even gave us suggestions on nightlife places we might like. On our last day he also assisted us in arranging a grab as we didn’t have the app and updated us along the way. Then when we got to the airport, we realize we were missing a luggage we forgot outside the condo. Eric and his team searched and located the luggage and we were able to go back and pick it up just in time for our flight. This condo has one of the best services we received in the Philippines which is why I chose it to begin with compared to the other places in the area from the reviews I read. They did not disappoint and we have Eric and his team to thank for the best time we had in BGC. Thank you Eric!

This place was fantastic! I’m eagerly looking forward to returning and staying again. The host was incredibly friendly and welcoming..

Two of the rooms were kind of smelly smells like laundry that was not completely dried. No hair conditioner and lotion a first for us

Very prof and courteous staff.

It was excellent and high quality from the booking process to the checkout. The staff were very friendly and helpful during our stay. The accommodation was clean and spacious and had everything we needed. Highly recommended EG to everyone.

The place was average but I felt so unsafe. First morning, the cleaner rang the doorbell at 630am and I went to bed at 2am. Then I put do not disturb sign. 2nd morning the cleaner open the door and came in the room. Apparently do not disturb means don't ring doorbell but come in. Third morning I put a chair against the door. Still the cleaner open the door at 630am but couldn't open enough to come in. I had 3 nights of 5hrs sleep because I kept getting woken at 630am and couldn't go back to sleep because I felt so unsafe. I will not stay here again.

Customer service 5 stars, the staff was awesome. Always polite and courteous. The beds were very uncomfortable and there were a few things broken and missing but they took care of it right away when they were notified. There were plenty of malls and restaurants in walking distance so that was very convenient.

Very comfortable living environment. All amenities within walking distance to enjoy a long term stay.

We enjoyed our stay at EG Private House. It was very hospitable and welcoming! The room was really nice and me and my fiancée would use terms like “Let’s go back home” instead of back to the room. The ONLY complaint I would have is the shower head had been taped up where it had started splitting on the hose, and eventually became unusable. Other than that the communication was excellent and we would love to come back to this location again

I like the location and the unit is very spacious. The host is also very accommodating, considerate, and very responsive. I would definitely stay here again.

The property had a great location to everything close by. Love the breakfast every morning delivered. Upon arriving treat were provided at the hotel, was a great bonus!

I will not be staying here again because the building is falling apart. I’m also pretty sure that it was built on top of a sewer because the area smelled so bad. Our floor also smelled horrendous and the elevator area was all messed up. The room we stayed in was not up to par and the pictures I saw online did not match the place. The walls had patches and the property manager did not even bother to paint over it. The beds were super uncomfortable and the place did not feel clean. The property manager Eric was only responsive in the beginning, but he pretty much stopped responding after a day. He wanted us to keep contacting the front desk and not him. This was after he said that he will be available any time and just text him. He is also not accommodating at all, our flight was delayed and we ended up arriving a day late. I asked for a one day refund and he refused. I also requested for a late checkout because our flight was in the evening and again he refused. I just thought that he would try to at least accommodate us and work with us since we arrived late at the property. Don’t get me wrong, the property location was perfect because it is the heart of BGC. There’s a Lander’s grocery store below, the Uptown Mall, and the Japanese mall are all close by. Overall, not impressed by the property and the pictures are deceiving online. The owner and the property manager can a least make sure that the condo is up to par and clean. I DO NOT RECOMMEND THIS PROPERTY!!

Eric and the Staff were outstanding! The level of service and personal assistance was extraordinary. I will definitely recommend this property to all my friends and family. Already looking forward to our return trip in July!