One Palm Tree Villas by SMTL Properties

Staff was not rude at all but not friendly either. Room and clean and nicely put together. My complaints are about the comfort. Room had washer and dryer but dryer did not work. I need an iron to iron my suit bur there wasnt one on the room. Called down to front desk and they told us no irons on site and couldnt help us. The AC in the room wasnt enough to cool the room down. Was good if standing in front of it but not good when in bed. Bed was worse I ever slept on. It sagged badly in the middle and springs were extremely uncomfortable. Could tell was a very old mattress.

Only stayed one night but it had everything we needed

Awesome stay

We booked to rooms. Tue staff were nice. The place is only good if your flight is the next day but for staycation I wouldn't reco it. The rooms are kinda old and there were insects crawling all over the floor and sheets has stains on it as if it was not changed for awhile. We didnt enjoy the stay literally. Im glad that our flight was early next morning.

We booked for a king size bed but we were given a queen size we already inform the tenant but nothing was done. There was cockroach in the room. It’s an okay place to stay but not going back there. The only perks is that it’s really close to the airport.

Great place to seek pasay area

First of all we was supposed to have a early check in since our flight arrived at 5 am but once we got to the hotel they never let us check in till 2 pm so after traveling for 20 hours I got to sit next to the pool in the sun for 6 hours then once we got the rooms we was supposed to have 2 rooms close to each other one was on the 7 the floor the other was on the 10 th I was told they would change it the following morning but even after I asked several times that never happened the TV in one of the rooms didn't work the manger said she would fix it and that also never happened in my 3 day stay in my opinion they seriously need to work on there customer service the young lady that was the manger seemed to be on a serious power trip I wouldn't recommend staying at this location to anyone

its a convenient location for a short trip there are foods restaurant shop all around the neighborhood. a short walk to naia 3 . only negative about the stay was not helpful concierge,wont allow to leave things on the front desk. they have to address this problem.

There were a few issues like access to the gym but the condo owner did a workaround so that was nice. The place was smaller than one might be used to but they did have a washer and dryer. It was average and if there was a deal or promotion, I would stay there again.

The staff are very friendly and accommodating Room is nice and clean.

Photo looked nothing like the photo at booking “ oh you ordered the standard room “ no sound on the tv, rundown, fridge never cooled down . Best thing was location to the airport. Walking distance.

This place was horrible, the television didn't work, bed was so uncomfortable, my back still hurts. They should close this place down. I had ro book another room for my last days.

I enjoyed staying in this facility. Location is close to everything including the airport. It is a gated facility with Security and CCTV everywhere. The Staff are very nice and responds immediately to all my needs. Communication with the caretaker is great. I will definitely come back. Room has a small kitchen equipped with utensils/rice cooker/hot water pot. With microwave and fridge. Hot shower is a plus (in and out though 😁). All in all I am very satisfied with my stay.

I was not happy with the place. The place is very different from the pictures online

Kwam hier voor een tussenstop , netjes verzorgd en goede begeleiding gehad door de gastvrouw die je moet bellen voor in te checken . Ligging is zeer gunstig to terminal 3 , grote mall is ook op loop afstand waar je heerlijk kan eten , zeker een aanrader als je na een lange reis 1 nachtje wilt bij komen

Mycket svårt att få tag på personal. Dom glömmer och dom dyker inte upp. Fick inte nya handdukar på en vecka trots att vi bad om det.

They cancelled the reservation without notice. After 40 minutes call with hotels.com they reprotected me on another room

I was overall happy with my stay. I had couple issues but hotel was very quick to respond and make things good.. i felt comfortable and safe there also.. All staff was supportive and responsive to my questions and needs. I'll definitely book there again in future and do recommend staying there.

Die Lage ist Super und saubere Gegend. Das Auffinden war nicht so einfach. Die Secure schickte mich woanders hin obwohl es ihre Arbeitsstelle war.Die Nacht war laut vom Straßenlärm es war im Block D, 7 Stock. Sehr schlecht und laut die alte Klimaanlage. Haare auf den Boden, sonst alles ok!

It was okay n staff friendly. Except that they are very stiff about late check out as my flight was at night n have to checknout by 12noon.