Antique Apartments Old Town

Hej på er! Ett väldigt fint och välutrustat ställe, en liten lägenhet mitt inne i gamla staden. Nära till både stora torget och centralstationen. Det ni behöver vara medvetna om är att incheckningen är på ett ställe och sannolikt boendet en bit bort! Ca 5-10 minutersgångväg. Husen kan sakna hiss så det kan bli en ett antal trappor! Se det som träning! För öveigt Perfekt! Peter Palm

On booking I searched for an apartment with a balcony the Classic Apartment which is one of the more expensive rooms with Antique Apartments, had this as a amenity so I booked this room. When we checked in the room did not have a balcony and didn't look anything like the photos. We went the next morning to reception as this a 10 minute walk away from the apartment itself and when we checked in it was very late. In the morning we explained that our room didn't have a balcony and they said we needed to take this up with hotels.com and there is no other rooms available to be swapped. I have spoken to hotels.com who contacted the hotel and they denied that we spoke to them. They said we had told them they could of rectified the issue. However after numerous attempts explaining we did they continue to denie tmhis and state I'm on know ground for a claim. I just asked to be compensated for the lack of balcony as if we had known this was the case I would if booked a cheaper room. The customer service is shocking as I have a legitimate reason and they just continue to make lies rather than just an apology. Their is apparently a shared patio area therefore it's okay however we were not even told the place had a shared patio and if it did it was 2 floors down and the room clearly states balcony/patio not shared patio. Non of the other rooms state patio and if it's shared it would state shared patio. I'm not going to win my case in this however if I can inform others :)

We stayed in a lovely apartment on Studencka just 5-10 minutes walk from the main square and 3 minutes from the nearest tram stop. It had a huge bathroom, a spacious double bedroom and plenty of room in the open plan lounge/kitchen for the double sofa bed. Everything was spotlessly clean. There was even a little balcony with nice views.

El hotel se encuentra en una calle totalmente distinta a donde se tiene que hacer el checkin (unos 10’ caminando). Si vienes en coche, olvídate de aparcarlo cerca del hotel, porque es una zona exclusiva para residentes. Lo más cerca que puedes dejarlo es a unos 7-8’ caminando, y pagando. A la hora de hacer el checkin te facilitan también un parking, pero este resulta estar a 10’ caminando del hotel, por un valor de 18€. Nosotros dejándolo al final en zona de pago pagamos 21€ dejándolo todo el día entero, porque se paga de 10-20h, el resto del día gratis, y no hace falta que muevas el coche ni renueves ticket. El apartamento como tal, es viejo, las escaleras para acceder a él son muy antiguas, desiguales, gastadas. El mobiliario del hotel está muy anticuado. Un poco decepcionante, pero viene bien porque está en pleno centro, a 3’ de la basílica y la plaza del mercado.

Huge apartment. In downtown and kitchen

We stayed in the Golebia Street flats. The room was so beautifully decorated and comfortable. We loved the location and having a small kitchen for breakfasts. We appreciated the big fan. We had excellent community with the check in desk which is at a different site. We were able to WhatsApp them to request more pillows and coffee. We took an Uber back to the airport and paid about 50 Zloty. We absolutely loved this hotel!

Fantastic property! Highly recommended. The location is ideal and the studio room is clean and spacious. Very affordable as well.

Good location, but was difficult to get the place. The information about checking was confuse.

Super quiet and spacious. Everything was good except the entry door lock took 30 min to figure out.

We were 6 friends who stayed in two apartments. The receptionists were very helpful ahead of our visit and arranged so we could have two apartments right next to each other. The first night we didn’t have hot water, but it was quickly fixed when we called the reception. All was well and highly recommend. The only thing is, be sure you can carry your bags up 3-4 flights of stairs but that was just fine for us.

Location, very clean, good friendly staff service.we recommend that apartment.

WARNING: (1) There was no mention of the seven flights of stairs. (2) There was no mention that after checking in at the address provided you would have to drag your bags along cobble stone streets for 10 mins to your accomodation. This was ok for me but not for the elderly or people with large heavy suit cases. When I mentioned at check-in that I wasn’t advised about this, she became quite rude and advised me to take it up with Hotels.com. Apartment itself was very nice, well appointed, very comfortable and close to everything in Old Town

The property was compact but was equipped with all of the necessary equipment and appliances that you would need for a short stay. There was one major problem in that the sleeping area/bedroom was on a mezzanine floor accessed by what can only be described as a ladder. You were not able to stand up as the clearance from floor to ceiling was maybe 1.5 meters, this was a major problem for anyone who was elderly/infirm or even tall in stature. All in a great small apartment except for the bedroom.

Great apartment, we loved it!

The most perfect Kraków experience. Im from Poland and would recommend Antique Apartments to anybody.

It was one night but location perfect

Everything there we needed and within close distance to the square, great communication and staff really helpful

Pros: great location, close to restaurants, bars and the square, low price, easy check-in/check out process, has washing machine Cons: check-in is in a different location than where I stayed, getting in the apartment was difficult, I had to use 2 keys simultaneously to turn the lock and open it (never had to do that before when opening a door), the toilet makes a weird noise when I turn on the water in the sink, the hot water in the shower did not last long, and the tv did not work, it kept saying no signal. Overall my stay was okay for the price.

Amazing apartment and communication couldn’t be better, but due to location did get a bit noisy at night till the early hours

Amazing, well equipped property located right near main market square. Staff were extremely helpful and prompt in answering queries/arranging excurisons. Will definitely stay again