DoubleTree by Hilton Riyadh - Al Muroj Business Gate

I was very disappointed as I spend a fortune of 10 days, housekeeping was never done on time. There was no shower gel, I requested on multiple occasions, broken towel rail, broken shower gel bottle handles, you would have to repeat a single request multiple times. There was an error in my last bill, they added laundry twice for me, there wasn’t any record to collect data, i hd to wait for an hour on reception to resolve the issu on their behalf. I keep requesting as i was running late for flight. Breakfast served was cold

Excellent location, very good service and friendly flexible staff. response to requests is quick. There is a free parking. On the other side, the furniture is a bit worn out and would require some renewal.

The property hasn’t been maintained for maybe many many years. The breakfast quality is below average in terms of the food items they use, from cheese, to vegetables and the worst by far is the bread. I honestly don’t know if you can call it bread. All in all, in terms of food it’s not even two stars.

everything was great

As always front staff were very helpful. Gave me my choice of rooms. The breakfast is great, the wait staff are always on point.

Wilson and Jhaman were lovely cooks and most servers were excellent here. The lobby and service at the lobby has room for improvement.

Great property, will stay here again for sure.

It’s an average hotel although it’s expensive.

Every thing is good .. only breakfast was bad

Hotel lobby could be more attractive, interior of the rooms could be modernized.

Stay was pleasant. Staff was very attentive.

disrespectful staff and very bad service. We arrived at midnight to the hotel to discover that our reservations (4 rooms) have been cancelled because they had too many demands. They prioritise the ones booked though them directly rather than those booked by Expedia. No explanation, no solution offered, even though they found our reservations, they just said that the hotel is overbooked. We had too find another hotel in Riyadh in the middle of the night

They need to renew the property

The Service at Breakfast this morning was 1st Class

朝食ブッフェのラインナップを定期的に更新して欲しい

朝食ブッフェのバリエーションが欲しい

長期滞在者のとって無料ランドリールームは有難い。

無料ランドリー設備が便利

Excelente ubicación

Convenable Très cher a cette periode de l'année