Rosslea Hall Hotel

Excellent location with great views if booking a room with sea view. Very pleasant staff. On site parking. Dog friendly but the additional charge double that of most other hotels. Unfortunately no restaurant available this visit and only a basic continental breakfast with tea and coffee in hot water jugs ( a pet hate of mine) so disappointing.

Spacious room, clean and outstanding hotel

It was good staff was good receptionist was great and helpful only thing there was no hot food and cold breakfast a paying for full breakfast

Lovely relaxing location. Hotel was very clean and all staff really helpful. We were only in the area for the one night and picked the perfect spot. Sadly the restaurant was closed so no evening meal other wise it would have been an excellent score.

Staff were excellent and plenty of them. The hotel was in good condition and looked after. Only a basic continental breakfast and no other food availability that we could see February so winter month. Hotel was lovely and warm everything we went. Occasionally the church bells nearby was an issue as it was 24/7.

Clean friendly hotel. No cooked breakfast as usually there is. Not reflected when booking

Good large room clean and warm. Just disappointed no hot breakfast in am Was happy to go out for evening meal but missed my cooked breakfast Staff friendly and gave us suggestions where to go for eating out

Rooms have clearly had a recent freshen up - curtains, paint etc so it looks pretty nice. Staff perfectly pleasant. Booked with "English breakfast" included. Only continental breakfast was actually offered - on tiny plates.

we changed room 3 times, hotel is in need of a massive refurbishment.

We enjoyed our visit. The hotel

Friendly staff and good room for people with mobility issues. The cooked breakfast was really good. I was disappointed to hear that they’re stopping food in the hotel as the food was good and it will only be continental breakfast although the pastries were lovely but when you go away a cooked breakfast is always good the next morning.

Nice hotel, cold room though,

Bar poorly stocked (post Hogmanay). Staff far more interested in going home and chatting to each other than looking after customers. Room was clean and tidy, but very basic for the 21st century.

Reception staff John was very helpful polite and cheerful as was Jess the lady who dealt with meals and checkout

The room was clean and catered for the dogs bowls and beds. The staff in bar were very friendly. The guy at reception this morning has excellent customer service skills. Definitely be back.

The only isdue we had regarding oyr stay was that the bar area was very coldcwighout no heating. But the staff throughout our stay were excellent.

Good size room, a little drab and lacks wow. Bed ok but had a summer duvet in the winter. TV is tiny. Room service not so good. Bathroom tired. Food and breakfast very good. Hotel lacks something, its not warm and inviting as some hotels. Wouldnt go there again. 3 Star at best.

AVOID!!! Me and my partner stayed here for one night for our anniversary. We got an upgrade to a suite. When we got into the room it was freezing cold and that was with the radiator on. Asked for a different room and they gave us another suite. It was a bit warmer but there was numerous issues, badly stained carpets, stains on the sofa, badly scratched and marked furniture and the bathroom was awful, bath and shower covered in mould and corroded bath tub. The smell was awful. Bathroom window also didn't shut which made the bathroom freezing cold. The toilet also didnt flush. As we entered the corridor to go to our room we were hit by a strong damp smell and corridor walls were badly damaged, carpets looked like they needed a good hoover. I suffer from asthma and as soon as I entered the corridor and the room i started feeling very wheezy with the mould spores and dampness. We had originally booked the garden rooms for dinner and was told dinner was in the bar. They state on their website that itm's freshly made food, it definitely isn't. The guy serving got our order wrong the first time even though we were the only people in the bar. I got lamb shank (for £23) it was inedible. Looked like the lamb had been heated up in a microwave and was like Jelly. My partners wasn't any better, he got fish and chips and there was a tiny amount of flakey fish the rest was greasy batter. I have emailed a formal complaint to the hotel

Very good value

Good hotel