Orakai Daehakro Hotel, BW Signature Collection (Best Western Hotels & Resorts)

It was clean and got cleaned three times the week. The personal was always nice and positive as well as helpful by any questions.

It was very comfortable and quiet.

Far from the station and mid-town.

早餐不好吃

The hotel is well run and staff are very helpful. Our room was comfortable and met all needs. The hotel has the best gym I’ve ever seen at a hotel, it is as good as any professional gym you’d find and pay high rates for when away from home, provided free as part of the stay. Breakfasts at the dining room were excellent. The only negative is that the hotel promised a sauna and spa area which looks excellent in their publicity, but was in fact closed for the entirety of our two week stay.

快適なお部屋をありがとうございます。 とても静かで、見晴らしの良い部屋でした。 またテハンノに来る際は、利用させていただきます。フロントには、日本語が、わかる方がいて助かりました。事前に質問した事もきちんと伝わっていてもありがたかったです。

Our first room has a dysfunctional shower where water was leaking into the toilet area. The staff then moved us to a room that had gnats in the shower and asked us if we’d like them to spray something ti get rid of them. We asked for a different room, so we were downgraded to a smaller room with a lower floor and worse view. When asked if there was a price difference for the downgrade, the staff stated the size difference wasn’t significant enough for a price change. We got the economy room which means they only clean our room on specific days. On the days they did clean,it was subpar. Instead of refilling our shampoo and conditioner bottles, they placed extra bottles (I’ve never seen a hotel do this before) so we had a total of 5 bottles of product in our shower. My blanket also had short straight hairs all over it after it had been made by housekeeping which was odd because I have long, curly hair. The location is not great either because there is no subway entrance nearby. You have to walk at least 10 minutes. The only public transportation available is bus which is still a 5-6 minute walk which feels far if you’re visiting in the summer heat. Overall the experience was subpar and I would not stay here again.

Good

Comfortable and convenient

Great area close to shopping and dining places. Staff very pleasant and polite.

Excellent hotel and staff. Very spacious room and good facilities. Close to bus stop and walking distance to Seoul Metro, historical sites and shopping centres.

The room is small but the location was great. The only other downside is that you cannot control the thermostat and it gets very hot and stuffy in the room. I also don’t easily get hot so I cannot imagine how it would be for those who have to crank up the AC.

The room was uncomfortably hot and stuffy, and I wasn’t able to adjust the temperature. I rarely feel too warm, so I can only imagine how uncomfortable it might be for others. The pillows were also not very comfortable.

The staff was very friendly and high-rise, so it was less noisy and clean. One thing I would like to see is a little longer 'Visitor Parking Time'.

Staffs are very friendly, and the property is clean and neat. Great location as well.

Excellent front desk attention, all of them. They make you feel welcomed, great restaurant recommendations near the hotel.

Clean and quiet room, very friendly staff, plus you can find a cafe and a restaurant in the hotel. This hotel is situated in a calmer area of Seoul, still with short distance to 3 Korean Heritage sites, and not too far from Myeongdong Market and Seoul Tower! Gamsahabnida, Orakai Hotel :)

Newly renovated. Room was designed down to earth, comfortable and practical. Great value for the price

1. Room was clean 2. Beds comfortable 3. Front desk staff extremely helpful. Daniel Kim was especially helpful and i want to thank him for being so warm, kind, resourceful, and helpful. He made my experience

Generally room was clean. It was usefull and effective. Front desk staff was so helpfull and friendly. I had issue about public transportation card and they solved my problem very fast. Big thanks for them. I would definetely stay there one more time.