Catalonia Atocha

Heel fijne ontvangst, heel mooie kamer en proper. Personeel was heel hulpvaardig en vriendelijk. Een top ontbijt met alles wat je maar wensen kan, heerlijke gerechten en heel fijn dat de kok een recept wilde delen. Zeker een aanrader.

Great room. And bathroom. Good TV.

Overall, excellent experience

Staff, room, breakfast and location: everything was great!

Clean room. The 7th was more new than the last room we had last year on a floor below.

Great service and staff are excellent

Excellent

Nos hospedamos solamente una noche porque ya terminaba nuestro viaje. Muy buena ubicación. Cercano a comercios, restaurantes, museos y la estación de tren. El servicio en recepción muy bueno y el personal muy amable. La habitación tamaño estándar con lo necesario. La cama muy cómoda y el baño con la cubierta del lavabo muy amplia para poder poner cosas. Lo cual es muy útil y cómodo. Aunque el inodoro incómodo porque estaba demasiado pegado a la pared en uno de los lados. El costo del desayuno nos pareció elevado y no desayunamos en el hotel.

nette kamer en badkamer

The hotel was very modern and clean. The staff was friendly and helpful. The room was clean throughout and very comfortable. The hotel location is close to restaurants, shopping, and major attractions.

Excelente servicio, muy buena ubicación, instalaciones perfectas y muy buena comida

Room AC was very noisy and not cooling very well. We informed Front Desk the next morning, but they never fixed it. We come back to the room after sightseeing all day in warm humid weather on our last full day and housekeeping shut off the AC in our room which put our room over 80 degrees F (26.9 C) and humid, we turned the AC back on and called front desk twice before they finally sent up a maint. person. They checked it over and played with the controls a bit then said the unit is pretty loud, I told them yes we know as we reported it but no one fixed it. Maint. then said on low its not as noisy, but that would take forever to cool the room. I asked how long would it take to get the temp back down as quickly as possible, as it was near 11pm. He said 10 minutes on high (Noisy), after 10 minutes dropped only to 26.6 C, and would drop by 0.3 after every 10-15 minutes. We were not able to fall asleep until about 3am when the humidity and room temp was finally cool enough to fall asleep. The hotel offered to have us change rooms at about midnight, on our last night. But the new room didn't have the AC turned on yet as a vacant room and we would have to grab all of our things and reset everything in another warm/ humid room. Terrible Management & Customer Service

Flight cancelled and showed up late, the staff was so kind and even gave us drink vouchers. The room was extremely comfortable and private. Carolina helped me check out with ease!

Smokers

Staff was friendly and helpful. Room was very clean

Habitación muy chicas, no hay botones y mala ante Chon de la recepcionista

The room was very comfortable. Modern and comfortable. Staff helpful. Location was great.

場所が最高で、清潔なホテルでした。

Amazing

El hotel esta bien ubicado limpio y buena atencion pero el aire acondicionado,no enfriaba lo suficiente , ademas nonseble ocurra yomar la caba del bar ,hiper caro €15 por una mini botella