Eurostars Asta Regia

The hotel is on a recently renovated building, very close to all main attractions in the city center. We enjoyed very much our stay. BEWARE: The hotel recommends you to stay at the Parking Plaza del Arenal and send you a link to make a reservation, which has to be paid by credit card at least 2 hours before arrival. If you do so, there is a very attractive reduced rate of approximately 10 euros per day. The system advertises it accepts all major credit cards, but none my US based cards didn’t go through and used an European based card. Unfortunately during the transaction my card was stolen and when I arrived home found that the card had a charge of 200 euro from a money transfer company (same day and around the same time I was also paying for the parking online!!). Yesterday I had to file a claim with the bank. I now have to wait 2 weeks to see what happens. Not sure what the outcome will be as the transaction went through EVEN THOUGH I never authorized it. Lesson learned! This is the kind of service that I will never pay online again.

Alejandra at the reception was outstanding, great service and great recommendations for places to visit.

Wir wurden sehr herzlich empfangen! Sehr gute Unterkunft und ein leckeres Frühstück am Morgen!