การให้คะแนนและบทวิจารณ์โดยรวม Eurostars Asta Regia

Lovely staff, great location

无论如何这都不是一家四星级酒店，除了地理位置好，其他都是最多2星标准。房间很小，房内设施也很不好用，只有一个插座，淋浴水忽冷忽热，空调经常自己停止不工作。床头设计更是令人不解，我碰了两次头。明知我们长途旅行有大行李箱，还安排了需要抬行李上数级台阶的房间。房间里没有一瓶免费水，不提供拖鞋，要也没有。我不知道它的高评分是怎么来的。提醒大家避免这家酒店。

The hotel is on a recently renovated building, very close to all main attractions in the city center. We enjoyed very much our stay. BEWARE: The hotel recommends you to stay at the Parking Plaza del Arenal and send you a link to make a reservation, which has to be paid by credit card at least 2 hours before arrival. If you do so, there is a very attractive reduced rate of approximately 10 euros per day. The system advertises it accepts all major credit cards, but none my US based cards didn’t go through and used an European based card. Unfortunately during the transaction my card was stolen and when I arrived home found that the card had a charge of 200 euro from a money transfer company (same day and around the same time I was also paying for the parking online!!). Yesterday I had to file a claim with the bank. I now have to wait 2 weeks to see what happens. Not sure what the outcome will be as the transaction went through EVEN THOUGH I never authorized it. Lesson learned! This is the kind of service that I will never pay online again.

El alojamiento me pareció estupendo , la situación es estupenda , y el hotel en general está fantástico , lo único que no me gustó fueron las sábanas , muy sintéticas . Todo lo demás .. muy bien,.,,.!!

Muy bien situado. Calidad-precio correcta. El colchón y las almohadas mejorables. Habitación ruidosa. Había obras en la piscina, por lo que todo el acceso a sauna, baño turco y gimnasio estaba cerrado (podían haberlo avisado al hacer la reserva), la caja de seguridad no funcionaba y finalmente no vinieron a arreglarla. No aplicaron privilegios silver, ni ninguna compensación por los servicios que no tenían operativos. No hubo ninguna botella de vino de regalo cómo se anunciaba.

Clean, friendly staff, some stuff inside our room like hair dryer didn’t work. Also, leaking shower but all around great experience. Walkable area and great location.

Perfectly located. A little gem although in the summer the pool area which is on the terrace admits only 6 people at a time.

Alejandra at the reception was outstanding, great service and great recommendations for places to visit.

Wir wurden sehr herzlich empfangen! Sehr gute Unterkunft und ein leckeres Frühstück am Morgen!

Great location with great staff. Parking a bear and the only ding inside the room was the shower water temp pulsed from hot to cold all through my showers.

Good location close to the tourist attractions.

Lovely, friendly staff and a wonderful location, and i would be happy to stay here again!

UN HOTEL CONSTRUIDO EN UNA CASA ANTIGUA Y CON UN SOLAR IRREGULAR, CON LO QUE LAS HABITACIONES SON CADA UNA DISTINTA. Ventanas pequeñas ycon poca vista.

Gutes, sauberes Hotel. Parkmöglichkeiten direkt vor der Tür. Freundliches Personal. Die Badezimmertür geht allerdings gar nicht. Es handelt sich um Glastüren, die nicht richtig schließen.

Room was small with paper peeling on the walls (room 106) and no cofffee in the room . We have stayed here a number of times and this room wasn’t up to the standard we are used too from this hotel

Très bien situé en plein centre ville, un très bon accueil. Agréable terrasse avec piscine

Super godt hotel Venlig betjening og super centralt til alle de gode restauranter

We loved Jerez and this hotel was conveniently located near all of the things we wanted to do. We visited several wineries for tasting and tours that were excellent, did a flamenco show and visited the Royal Academy for horses which took us by surprised on how wonderful it is.

Son unos sinvergüenzas! Me ha salido la noche muy cara porque tienen puesta la cancelación gratis hasta el día anterior a las 00:01 los HDP y me han cobrado la noche 2 veces. En fin, EUROSTARS nunca mas!

Das Hotel ist sehr zentral gelegen und alles picobello sauber! Das Frühstück wirklich vielfältig für den Süden. Wir haben uns sehr wohlgefühlt. Das Zimmer war wirklich groß, die Betten sehr gut- wir haben direkt durchgeschlafen!