โรงแรม แอคตา ปิรามิเดส

There was no wash cloths available. There was no iron for the rooms only 1 iron for the entire hotel is unacceptable this should be standard!!!

Room was very spacious and clean. Location was perfect, not too far from many of the popular places

Newly renovated, very clean. In a good location, above two train lines. My only complaint is the lack of amenities in the room; no iron, kettle, or bathroom amenities. Different from other Acta properties, which supply those things. Overall it was good.

The room and bathroom were clean and it was accurate with the description. The breakfast was AMAZING! I ate so much because everything was delicious and the selection was great. It’s literally next to the metro station and it’s very walkable. We all agreed that we would stay at this hotel again, for sure!

Tudo muito bom! Localização

Localização ótima! Equipe super atenciosa, estacionamento muito bom, quarto tamanho bom e tudo limpinho

방도 청결해서 푹 쉬었고 위치가 정말 편했습니다. 직원분들도 친절했습니다. 강추합니다.

I am not one to write reviews but after my experience I wanted to leave feedback in hopes that the property improves. The staff was rude on check-in and not at all attentive to our needs. The biggest thing was the air conditioner: we arrived in the middle of a heat wave and informed the staff that the ac was not working. A member of their staff informed me on the first night that they would set the temp (requested 20C) which did not happened and me and my partner were not able to sleep. The following morning, a different staff member informed me that “it was not possible and that all hotels in Madrid had to be set to 24C”…this was of course not true because on that evening I got a call from yet another staff member in the front desk informing me to move rooms with a working unit since ours was clearly broken. Now, I do appreciate their attempt to remedy the situation but for that much money I do not appreciate the dishonestly they used on two separate occasions. I’ll reiterate that I do not aim to deter people from booking this hotel but instead to let the staff know that we were deeply disappointed in our experience.

Personnel très accueillant, et surtout hôtel très bien situé juste en bas de la station de métro.

Hôtel location is excellent having bus station and metro station at one step of the hotel . Staff are super helpful and v nice . Room is clean . Breakfast is v good .

HABITACION ESPACIOSA, DESAYUNO VARIADO

Perfect location, highly recommend

Petit déjeuner varié Personnel agréable et disponible

Frühstück sehr fein und ausreichend große Auswahl und genügend.

Room was clean, shower was wonderful. Near a metro which was ver convenient. Staff was good as well. I recommend this hotel

Very good room. Excellent breakfast and friendly staff.

Excelente localização, limpeza impecável, café da manhã fantástico.

Wir waren nur eine Nacht da, sind zum Fußballspiel Atlético gegen Arsenal nach Madrid gekommen. Zu meiner Überraschung war das Zimmer sehr groß, richtig geräumig und das Bad/WC ebenfalls groß und sogar mit Fenster, ehe eine Seltenheit, also TOP! Zimmer war super sauber und die netten Mitarbeiter an der Rezeption sehr hilfsbereit. Der absolute Hammer von Hotel Acta Piramides ist, dass die Metrostation direkt am Hotel ist, wirklich keine 20 Meter entfernt. Somit absolute Anbindung an die U-Bahn und ebenfalls an der gleichen Station die S-Bahn, einfach perfekt. Von dort aus kommt man überall in Madrid hin. Ich übertreibe nicht wenn ich sage, 5 Sterne ohne wenn und aber! Sollten wir nochmal nach Madrid kommen, dann nur dieses Hotel. Vielen Dank und Liebe Grüße Marius und Wio...

Siisti hotelli ja huone, mukava henkilökunta. Melu kuului hotellihuoneeseen käytäviltä. Kokonaisuudessaan mukava vierailu.

Café bom! Funcionários atenciosos!