พาเลซิโอเดอลอสดูเกสกรานเมเลีย - โรงแรมชั้นนำของโลก

Overall it is a beautiful property and one can see touches of it being a palace if the dukes everywhere. Very grand. Rooms were clean, well furnished, lots of closet space, very comfortable bed mattress, pillows and comforter. Bathroom was beautiful with a shower and tub ( although we prefer shower only). There was free coffee and tea in the room and water ( the water is drinkable from the taps). A nice welcome was a box of the local delicacy ( nougat) in the room when we checked in and chocolates the next day. The staff was very friendly and helpful. Check in was smooth and since we arrived on Xmas day, we were welcomed with a drink of a really good Kava, which felt great as it was late evening and perfect welcome after a flight. Our room in general was very spacious but was on top floor which has dormers. So there was very little natural light, the dormer took up a lot of space so visually the room looked large but there was space that was not usable. We also kept hitting our head against the dormer every time we had skirt around a desk to go open or close the small window shades. I am not sure if related to the category of room or availability as we checked in late. I would take a smaller room next time and have a large window. Also we had 2 rooms and were able to get adjacent rooms, our daughter’s room was on the corner and had proper high ceilings all over.

The staff were excellent and friendly. Loved my stay there.

Welcoming and helpful staff. Great location. Interesting lobby, beautiful restaurant and gardens. A lot to please the eye here.

L’hôtel, un ancien palais dans la vielle ville est fabuleux. Nous avons logé dans des chambres Red Level qui étaient parfaites. Le personnel est très disponible et très agréable. À recommander à Madrid ! Même le restaurant ( dans les anciennes écuries du palais) est superbe.

Breakfast buffet very good. Warm food well below average Staff in red level lounge very attentive

They went above and beyond to make our stay comfortable!

Le petit déjeuner est beaucoup trop cher , nous ne l'avons pas pris En règle générale il est facturé à 30 € par personne maxi dans ce genre d'établissement

La habitación excelente y la atención y servicio 10/10

Very helpful staff. Especially housekeeping and the bar/restaurant staff are excellent as is the food and beverage operation.

Denis is a total Bro

La habitación súper amplia con un olor delicioso. La comida y el servicio súper bien!

Absolutely amazing! From the breakfast to the room, to the service- 5 stars!

Everything was amazing! Loved the hotel, the rooftop, the breakfast, everything!

Perfect hotel

Exceptional service from the concierge and reception staff. Stayed at many 5 star hotels, the level of service is another level in this hotel. Super friendly, helpful and professional staff. A big thank you to Konstantin, Paula, Lucas and Azahara. You made our trip to Madrid very special and memorable. Stunning design and decor in the common areas and the room. Very clean also . Excellent food. We enjoyed our stay so much, that we extended it.

Best check in and hotel experience I’ve ever had. The staff is absolutely dynamite and treat you like they absolutely adore you. Would definitely stay again and again and again. Room was absolutely beautiful and the club lounge and breakfast was amazing as well. The perfect hotel.

An amazing experience in itself. Madrid is a wonderful city. But this hotel made the experience even better. We stayed at suite red level or what should be in the US club level. The amenities and services that it included are amazing and plenty. The Hotel looks and feels new, elegant and yet modern. They have pretty good gym facilities. But the star are the employees. Such great attention to detail. They seem to really enjoy imaging your trip special and unforgettable. Best hotel experience.

Beautiful and nice hotel

Loved everything about my stay. The experience was wonderful—everyone was kind, welcoming, and attentive.

Sehr freundliches Personal, sauberes Zimmer und tolle Lage.