Santo Mauro, a Luxury Collection Hotel, Madrid

Beim Roomservice/Restaurant ist noch Nachholbedarf da, auch die Kommunikation in englischer Sprache gestaltet sich beim Personal (ausser Empfang und Concierge) eher schwierig. Aber ansonsten gibt es absolut nichts auszusetzen.

Spectacular. Might be one of the best hotel experiences we’ve ever had. Looking forward to come back during the spring to enjoy the garden area!

The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.

El Mejor hotel de Madrid, es espectacular y el servicio excepcional

El hotel es excelente, su ubicación, las habitaciones, amenidades. Buena terraza y restaurante. Lo recomiendo

Great open air are

Luxury!

Las atenciones son excelentes, las instalaciones y limpieza. La terraza muy agradable para desayunar y cenar. Todo fue de nuestro agrado, el staff es espectacular. Muchas gracias!

Estadía perfecta

Best hotel in Madrid

Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.

It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!

OUTDATED AWFUL ROOM SERVICE

Buena zona, lindo ambiente.

La cassaforte non era funzionante il resto tutto perfetto

Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.

Underbart litet hotell i gammal stil med familjär stämning. Service toppen. Restaurangen kan varmt rekommenderas. Rummen bra, med sköna sängar.

Hotel ótimo , contudo face ao preço se requere uma melhoria nos recursos humanos. Breakfeast muito fraco , desorganizado e com longas esperas.

Increíble palacio en el mejor barrio de Madrid

What a lovely hotel! Perfect location, very good service. Highly recommend.