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The double bed was more spacious than expected! The front desk staff seemed annoyed and weren’t super helpful with the locks, which are hard to open and make a lot of noise all night. The showers were full of hair and mold too unfortunately. Many hallways smelled like sewage. But the air conditioning was nice in the main sleeping room. The location was fabulous and close to grand via and Malasaña shops. Worth it for location and travel on a budget but don’t expect to feel super clean!

Please put locks on the bathroom doors.its not safe and someone can come in

Kiva paikka keskustassa, hyvä hinta-laatusuhde!

I was disappointed with my stay. The air conditioning appeared to be unstable, and both the lobby and sleeping areas were uncomfortably hot throughout my visit. The bathroom facilities were particularly concerning. Ventilation was extremely poor, leaving the area damp and humid. The shower doors did not extend all the way to the floor, causing water to spill across the linoleum flooring throughout the shower area. This constant moisture appeared to contribute to mold growth in multiple locations. The showers themselves were also not clean, which further added to the overall impression of poor maintenance. I was also frustrated by the towel policy. The sign at the front desk stated that towels cost €3 and suggested this covered the day, but in practice I was charged €3 each time I needed a towel. This was not clearly communicated. Additionally, I requested a lower-floor sleep capsule due to mobility issues and difficulty climbing, but my request was denied. This made my stay unnecessarily difficult and less accessible. Overall, the cleanliness, ventilation, temperature control, and customer service did not meet my expectations. I would not choose to stay here again and cannot recommend it to travelers seeking a comfortable or accessible accommodation.

Gostei muito que o hostel entrou em contato antes do check-in para saber o horário da minha chegada, me dando todas as instruções para o check-in tardio. Com isso a minha entrada no hotel foi super rápida. O banheiro é bem grande, então apesar do grande número de pessoas hospedadas, não tem como passar aperto. A localização também é ótima, próxima ao Metrô e a Gran Via

Muito limpo e bem localizado

La ubicación es buena , lo único malo es que te cobran por resguardarte el equipaje y es lento el servicio por que lo tienes que hacer virtualmente y es tardado. Es el Único detalle de ahí en más todo excelente

Propriedade nova, limpa e bem estruturada. Banheiro compartilhado mas sempre bem organizado e bem espaçoso. Perto da Gran via e posui louge para trabalho e refeições. Adorei

Great location. Shower area gets very wet but it's a design issue and staff were really on it cleaning the floor very frequently. Each capsule has a code and I felt pretty secure.

10/10 would stay here again! Location: Centrally located and with in walking distance to everything we wanted to see and do. Cleanliness: It was super clean! Someone was cleaning almost 24/7. Air conditioning: My husband and I are (unfortunately) American, so air conditioning is important. The first few nights we were there it was freezing, but that was remedied with putting on a sweatshirt. I’d rather be too cold than too hot. My only issue is in the women’s shower area. There aren’t enough hooks to put things so they don’t get wet. The floor doesn’t seemed to be sloped the correct way, so water gets all over the floor. There was a mop nearby that I would use to try to keep it from going everywhere. I’m not 100% sure I was supposed to use it though. It was still a great place to stay! Will definitely be staying next time we are in Madrid!

El chico del counter me brindó una atención excelente. 100 % recomendado.

Clean, convenient, helpful staff. Would stay here again.

Bem localizado, tranquilo, amei!

Muy práctico si viajas sólo

El personal muy atento, en especial la señorita Flora

Hostel bem localizado, cápsula bem confortável e com chave eletrônica. Só de madrugada não tem ninguém pra auxiliar. Só atendimento virtual do lado de dentro do hostel.

Very friendly and helpful staff. Quiet nights sleep also

The stay was great and nice worthy to recommend

El hostal esta en muy buenas condiciones, lo que tienen que tener en cuenta es que son demasiadas cabinas por habitación por lo cual hay demasiado ruido durante toda la noche por el ingreso y salida de personas , por lo demas la ubicación y limpieza son muy buenas.

Great stay