URH Palacio de Oriol Hotel

The Palacio was absolutely superb in so many aspects, great location, superb staff and welcome, magnificent appearance and brilliant food (dinner & breakfast). The room was stunning, so much space and a great outlook. Defo on the return bucket list

Second time we’ve enjoyed Palacio Oriol for an extended stay. We recommend it to our friends! Comfortable, has everything we need, good breakfast, Beautiful view! Excellent location. Good price too.

Very conveniently located for ferries from Bilbao . The building is in need of a little updating . Staff were all,very good . Food ok but nothing special particularly breakfast . Dog friendly which was important to us . Would certainly stay again

A great hotel, helpful staff very good value for money. Ideal if you are using the Bilbao ferry terminal

Although away from central Bilbao, it was an excellent hotel with character, in a nice populated neighborhood. The fact that they accept pets and their parking garage were significant benefits for us.

La habitación tenía una ventana redonda diminuta y muy alta. No se podía ver a la calla y daba sensación de claustrofobia.

Hotel was large, clean and comfortable. Reception was efficient. Car park good but spaces quite small. Room was adequate but nothing special. Breakfast good. Biggest problem was the restaurant was shut for dinner and we were told the nearest restaurant was about 800 metres away. There was a shelf of snack meal for sale at very high prices.

I asked a change of room and they did immediately, ranking care of me. Very professional.

The restaurant and bar in this hotel is closed until February. In the information on the website for Hotels.com it stats there is a restaurant and bar. Also no tea or coffee facilities in the room.

Arrived at hotel to discover that the restaurant and bar were closed from November to February. No coffee or tea facilities in our room. This was not stated on the website

Son abusivos y sinverguenzas en la gestion y el trato, no lo Voy a recomendar nunca

No era lo que yo esperaba. La atención adecuada pero el olor a humedad de la alfombra fue desagradable

Stayed at the URH. Palacido de Oriol Hotel on 3 separate occasions, and have been very happy with our stay. The only problem I can see is if someone is a light sleeper, then they must ask for a room facing away from the railway line the has trains going past from 5 am until late in the evening, and they are quite noisy.

Muy bien las instalaciones. El personal del desk podría ser más amable

Terrible ubicación, pésimo el desayuno y muy, muy caro para lo que es.

Initially it was difficult to locate the hotel. But we did so eventually. Warm welcome at reception and a lovely room. But the view was not inspiring. Overlooking the railway which was quite noisy with trains stopping and starting until late at night. We like to sleep with a window open and this was difficult with the noise.

I arrived to the hotel after a 10 hours drive from Algeciras because I was driving back to the UK. As mentioned in the description the parking is not always guaranteed, but you can park is the hospital car park across the road whixh is fine. However l had lots fo luggage to unload and asked if someone could help or at least take my car to the carpark unload it then leave. The female receptionist was very rude inconsiderate and unhelpful and said this is a 4* hotel not 5 so no one is available to help. i had to push the trolley is a very steep path and it got stuck and couldn’t move it luckily one of the guests saw me struggling and helped. The place is smells of mould and has mould everywhere. I don’t have asthma and I was struggling as I was coughing the whole night. The room was also dirty. I’m only giving this place a 1 star because of the gentleman next day who allowed me to take my car inside the carpark to load it as its way easier because I just had to take the lif and push the trolly for two seconds instead of a 10 min journey!!!! Will DEFINITELY NOT BE RECOMMENDING THIS PLACE TO ANYONE!! Horrible service.

De kamers worden goed bijgehouden. Kamers onder de grond en naast treinstation . Accommodatie vochtig. Personeel bij de receptie vriendelijk maar verder helaas niet.

La chambre était au 1er étage, elle donnait sur la voie ferrée. On nous a dit que les trains ne passaient que jusqu’à 00h mais à 1h10 il y en avait encore… peu agréable pour dormir, se faire réveiller par le bruit du train n’était pas une expérience géniale…

Silencios