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nice location near the train station, the lake, shops and restaurants. HOWEVER, the contruction of the hotel is really sensitive to sound so I got really distracted by the neighbours rudely smashing things really loudly, and nostop since early 6-8am.

close to train station with affordable price, very nice receptionist, very cute and friendly

M

room is quite old and have some smell.

Nice and clean but a little dated. Staff friendly. We were not informed that they were having renovation work when we booked but it was an great location.

I’ve had the best welcome at the hotel was a last-minute booking and the the receptionist and the manager gave me an upgrade of the room with a beautiful view. I will definitely visit again, thank you for making my stay so comfortable.

Hôtel très bien situé avec une chambre familiale spacieuse et une literie de qualité. La salle de bain mériterait quelques petits réaménagement (rideau de douche trop court, wc qui fuit…).

L'accueil s'est très bien passé lors de mon arrivée à l'hôtel Lit confortable

位置很好，離日內瓦湖很近，房間清潔，住宿安全， 單純因房間不多，管理很好，友善。目前有在整修，希望會更好。如果價位合理，願意再度入住。

Das Einzelzimmer war für die 1 Nacht gut. Man hat einen tollen Ausblick auf See und Berge. Das Zimmer an sich ist von der Gröse her vollkommen ausreichend und zweckmäßig. Das Bett war sehr bequem. Einige Stellen sind aber auch renovierungsbedürftig. Das machte es optisch etwas unansehnlich. Das Personal war sehr freundlich und es war eine kurze Zeit zum Check In.

Great breakfast, great location and parking is jus accross the street, very convenient in everything.

Great view looking over the water. Front row view to the Santa flyover.

First off, you’re not greeted by anyone. You have to do self check in if you arrive “late”. It was 7 pm when we arrived. I had to ring for service because I don’t understand Swiss German and the instructions were not that clear on how to check in. Second, our toilet was leaking and there was a terrible odor in the bathroom - probably from the toilet. Third, our first night our neighbors were super loud and annoying til 3:30-4 am having sex, talking loudly, playing music etc. at 1:30 I went to the host to complain - I was the second person to complain. By 3:30 they were still loud and my friend complained - 3rd person. The only reason this hotel gets an extra star and not just a 1 star was because they eventually moved us to a different room with better conditions. I told co-host this was a health public safety hazard and recommended they fix the issue. Well it turns out, they don’t care about guest because they filled it anyways. I asked if I was going to be compensated for my first night being ruined. I felt my entire day was ruined because I needed to sleep in from lack of sleep the night before. We only had 1 full day. Co-host said they were going to talk with each other but never talked to me about it. The next day when I went to go check out, there was another person, host avoided us completely. It was so unprofessional. I recommend going somewhere else.

Unica cosa positiva era il panorama e la camera era pulita... personale praticamente inesistente e l'albergo nel complesso lasciava abbastanza desiderare....sinceramente non vale il prezzo pagato. Non era compreso nemmeno la prima colazione. Sicuramente nn ci tornerò.

Friendly front desk personnel. Clean room, warm and toasty. Comfortable bed and Great Lake view. Close walk to food and sights.

Bad experience Si vous payez 100 CHF la nuit, cela peut encore passer. Au-delà, vous vous faites clairement avoir. Attention aux réservations de dernière minute sur Hotel.com : les tarifs peuvent doubler sans que le niveau de l’hôtel ne suive. Les sols en lino, omniprésents et assez disgracieux, donnent immédiatement une impression datée. L’odeur très forte de produits de nettoyage a été difficilement supportable pour notre famille, au point de rendre le séjour inconfortable. Dans la chambre familiale, on a à peine la place de circuler entre les lits. Ils ont réussi à caser quatre lits dans une chambre de taille presque standard, ce qui rend l’espace peu fonctionnel. À noter malgré tout un point positif : la literie est confortable, c’est le seul vrai plus constaté. L’accueil est expéditif, avec une sensation de passage au guichet d’une fête foraine plutôt que dans un hôtel. Dans ces conditions, nous ne sommes pas restés jusqu’à la deuxième nuit et avons quitté l’établissement avant la fin du séjour.

The stay was decent. However, they’ve kept rude staff both the man and the woman. I had forgotten my coat and I called the hotel after my checkout. They were very rude multiple times. Giving this hotel 2 stars just because they sent me my coat back at my address (after charging me more than the actual shipping rate).

Staff nice

Für einen Kurzaufenthalt ist das Zimmer ok und preiswert.

When we checked in we had to show our passports My husband had 400 dollars in Euro folded in his passport and lefe money on the counter I immediately went to the counter and the woman said it wasnt there..workers were comimg in and out along with people checking in..I asked her tocheck the camers and she refused saying we're not like that..I saw the money on the counter while he was showing her his passport..She was very rude