โรงแรม LAI

Two weeks ago, I used Hotels.com to book two rooms: one for 2 adults and 2 children, and another for 2 adults. However, when we checked in at the LAI Hotel on December 27, the staff informed us that they do not have family rooms to accommodate 2 adults and 2 children. As a result, we were forced to add an extra bed to each of the two rooms (splitting into 2 adults + 1 child per room) and had to pay an additional USD 80. I believe Hotels.com should have verified the room capacity with the hotel before confirming the booking. This discrepancy caused us significant inconvenience and unexpected costs. I look forward to hearing how you intend to resolve this issue and compensate us for the additional charges.

很好

房間舒適。附近找吃的比較不容易。

Business friendly

The staffs are very helpful and accommodating. We arrived an hour early and we're tired and the weather is hot. They were able to let us check in early so we could take a rest.

乾淨整潔的好飯店

樓層喝水不方便，飯店早餐基本茶包都沒有，也太為了降低成本...

離台南市區也不算遠，環境蠻舒適。

This is a real nice hotel. Only downside is you need to drive. No kombinis nearby.

沒有

房間寬敞舒適, 停車方便, 早餐佳, 服務讚!

Staff was very friendly and close proximity to the HSR station and local convenience stores

good

整體來說滿舒服的旅店，隔音不是非常好，隔壁如果大聲講話時，會聽得到；有很大的停車場，不過如果有人員出來接待或指引會更好

people are friendly and helpful. Room is clean and quiet. Need a car / taxi to travel around.

Restaurant was good

房間滿大的，床墊枕頭也很舒適，乾淨整潔 備品是茶籽堂，以這個價格來說算是還行 不過晚班櫃檯頗糟，一個看起來比較資深的搭配像工讀生的學生 兩位男士入住一大床房，比較資深的竟說：兩位耶！一大床！？ （驚呼語氣） 我回說：是，櫃檯反說：沒有我只是想確認一下 所以只有男女情侶夫妻可以住一大床嗎？就是因為連住兩日，訂房網只剩大床房不然我要訂什麼房間才能符合櫃檯期待呢？ 再來是房內隔音 隔音奇差無比，不要不相信其他評論寫的 隔壁房聊天細節一清二楚，不說的話以為是木頭隔間，連打哈欠都知道 電視機跟學生宿舍的一樣大，前方還有一個超亮的藍燈整晚像北極星一樣發光，不得不爬起來把電視插頭拔掉，後面的電線也是亂收眼不見為淨的感覺 早餐就還不錯，品項以價位來看算多，也還不錯吃，服務人員就熱忱多了，也很積極補上食材

非常棒的入住體驗，下次必再次造訪的住宿飯店。環境跟房間很乾淨，讓人很舒服。大廳服務人員很貼心。房間設施很新, CP值很高。謝謝你們打造這樣的旅居環境。

很棒的住宿環境，早餐也很不錯

乾淨整潔，福委人員親切，價格實惠！