Erine M. G.
6 ก.ค. 2018 - ทริปครอบครัว
I’ve stayed in other Mercure hotels before and always been satisfied until this one. Let me start off with the location, very great. Near to station, shopping malls and night food market. The bellman was very informative and helpful. Checking in was very quick and smooth. Breakfast was okay. However, somehow we didn’t get any toothbrush and slippers which you’d normally get in hotels. Thus we asked the housekeeping to send it to our room. We thought it was a one time mistake and totally okay with it. We stayed for 4 nights and on the second night we didn’t get toothbrush and slippers again. This time i asked the housekeeping if it was complimentary or not because it happened for the second time. They said it is complimentary and supposed to be available in the room. Too bad this thing happened for the rest of our stay. Worst, on the third night we only get one clean towel instead of two. My worst hotel experience by far and will not stay in any Mercure hotels anymore.