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ดีมาก บริการโอเค พนักงานเป็นกันเอง

Everything was good! Receptionist can speak malay. Near to many viral place. Walking distance. Just need to double check the floor. Too many dust. Iron is provided. Overall was good. Will repeat again soon!

Last minit change my hotel from neo hotel to asia grand hotel …. Asia grand hotel not comfortable.

Hotel was kind of old, but that 's okay. There were blackout that night & we were inside the lift. We waited for few minutes after we press the emergency button. 10mins already but literally no one responded! Lift is so small, we don't even dare to be panic & furious, afraid the oxygen will run out. We are going to the 7th floor & we stuck at 5th floor. We kept on asking for help and luckily there were kind people from the 5th floor who heard our loud voice screaming for help. The kind people then called the receptionist, 5mins after, the worker came to get the door open. After that the hotel is still blackout for approx 30mins long. What I meant here is, the staff are supposed to check whether there are people in the lift, right? I was wondering, what if no one reported to the receptionist, we will got stuck for at least 30mins. And the worst thing is, there isn't proper sorry from the management.