Jannah Burj Al Sarab

Good value for money

This is an older facility. It is located far away from the places of interest for me.

Mon séjour s'est bien passé. C'était confortable et le personnel a été très professionnel. Sauf une petite remarque : plusieurs fois, quand j'ai mangé au restaurant et j'ai demandé l'entrée, le plat principal et le dessert, ils apportaient tous les plats à la fois et non pas successivement, comme c'est normalement le cas. Donc, plusieurs fois, mon plat était déjà froid.

Recommended

El hotel está en una buena locación, habitaciones amplias y limpias, camas y almohadas cómodas! Al volver a Abu Dhabi seguramente nos quedemos acá otra vez

Good location, nice room, amazing staff, good breakfast

Voortreffelijk ontbijt. Vriendelijk personeel. Dichtbij bushaltes om Abu Dhabi te bezoeken. Omgeving tegenvaller, veel zwerver en weinig bezienswaardigheden in de buurt

When we arrived in our room upon check in there were smb’s dirty underwear and socks. I am in shock that this is even possible in 5* hotel. I have to call reception twice so they could send smb to clean it up. There were no apologies, there was nothing from the hotel side to solve this incident. I am in shock, this is not acceptable in any hotel, especially in the hotel that claims to be a 5* hotel! They just didn’t care about this incident and didn’t make a follow up to make sure we are ok. No apology, no solution proposed. Worst service ever. I would never stay there again and would recommend everyone to avoid this property!

I stayed at the property for just 4 hours of the night. Can’t say much about it. But it was nice and clean.

Great hotel.

Very nice hotel and good service prime location highly recommended

Everything was excellent! Highly recommended for all Abu Dhabi visitors!

La struttura è come descritta, unico neo è stato all’arrivo entrare in camera e trovare il divano letto ancora chiuso. Abbiamo chiesto e ci hanno risposto che sarebbero venuti a rifare il letto. Rientrati dopo cena abbiamo dovuto richiamare la reception che ha provveduto a mandarci una persona per aprire il divano letto e prepararlo per la notte anche in maniera frettolosa.

Staff very friendly, especially Majid in the reception area.

Terrible experience with what I would called a 3 star hotel. Was charged 250 dollars for an extra bed that was in the worst condition ever.. the brought me an old broken mattress and when I complained, the brought me a second mattress stained with a huge circle in the middle… you could not imagine sleep on such a thing… they made me wait for hours to send a supervisor and the only solution they had was to use blankets as the bed… paid 250 dollars to sleep on the floor. There was no responsibility or accountability from the hotel. The breakfast was also very average and the premises are definitively not up to the stars the hotel proclaiming it has… At most, is a 3 star hotel, very expensive for what you get! Do not recommend it at all….

Room was fine but overall property was stinky. Breakfast was horrible. Reception staff was unwelcoming. Property location was pretty bad in terms of the locality around. We stayed in deluxe room with sea view. Limited lighting in the room and was very depressing.

Very nice and professional staff, very helpful and immediate problem solver

Very big space and clean. Easy access to practical things. Very central.

Nice

Clean