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The breakfast in the mornings was reheated from previous days. The TV in our bedroom did not work, we asked multiple times to get it fixed and no one came to even look at it. Room was not cleaned one time the whole week we were there.

I have stayed here several times my favorite place in pigeon forge very good location everyone so friendly and helpful

We had a nice fellow check us in the only complaints i have were itbwas very cold weather and one night the jeat wouldn't go above 66 degrees . Plus I didnt like the tub it wass narrow and the water wasnt as hot as i am used to. They do have breakfast there butnwe chose to eat out just for fun but im sure the breakfast was good at the hotel.

Arrived a bit early, and was welcomed by a pleasant attendant at the front desk, whom gladly let us check in early!! Extremely nice and clean!! Our suite was spacious and super quiet!! Would stay again!

Excellent overall, New renovated Rooms, Living Rooms, Kitchen and bathrooms are old but everything is functional y well equipped. Just to mention it would ne nice more washing /Drying machines. Breakfast has the basics, but everyday the same menu. Perfect to travel with family, we stayed in a one bedroom suite, separate living room and kitchen.

I really liked the layout of the suite. Definitely the best part is the separate room with two full beds, plus the sleeper sofa. The room looked nothing like the photo on the website. It was dark with dark faux flooring and kitchen and cabinets were 30 yrs outdated. The living room needed a rug. Also, walls and doors were paper thin. We could hear the family across the hall talking in their suite - all doors were closed! Overall the property is run down - but if you won't be there much and only need to sleep it's probably fine.

The staff were so pleasant. The room was so clean. It was so very quiet during the night. Me and my two children enjoyed our stay for five nights. We were welcomed by the front desk with a very positive attitude and greeted for the seasons. The breakfast was wonderful each morning. The housekeepers came promptly and quietly. Will return forsure

Place is a little bit outdated. The rooms are big, great option for big families. Breakfast is repetitive (we stayed for 4 nights and we had the same food every morning…). But in general is a good value. Location is also good just few minutes from Dollywood.

The room was very clean. The staff was very friendly and helpful. Wish we had seen this hotel the last time we came to Tennessee. We had a comfortable stay. The breakfast was delicious. There was a great selection. The rooms could use some updating, but overall it was a great choice. Close to everything!

Simple hotel that appears to be in the process of updating. Great for families and overall clean.

Just bath tubs did not drain good Told them on way out and they said they would have maintenance look at it

This is the second time I've stayed here it is very accessible near everything quiet and comfortable

What I expected for the price. Courteous staff, clean room, lobby and hallways. Kitchen was not well stocked. Needed some knives and better pots and pans. Breakfast offerings were poor. Location to Dollywood, Dolly Stampede, and Lumber Jack Feud were excellent. Very close.

other guests were loud. not a good family place

Very friendly staff and management

First impression, wish we would have booked someplace else. Arrived after dark, no outdoor lighting, hard to see the entrance, almost ran over the concrete divider. Receptionist was rude, like I was bothering her, no welcome. Security door was hard to access, had to use card twice, saw many other guests with same problem. Room was OK, very little water pressure. Breakfast was just awful, old, stale doughnuts, watery eggs, barely heated sausage patty. Waffles were OK. No fresh fruit, yogurt, bagels or cream cheese. Will not stay again.

Staff was so helpful and kind ensuring our family's comfort. Super close to Dollywood and other amenities.

Didnt have no heat in the bedrooms

Hotel and room a little dated but room was very clean, and breakfast was good. Will be staying again.

Great breakfast