ฮิลตันปาล์มบีช PBI

Very nice here. The decor in the lobby is cool and relaxing. Nice and open. Rooms beds decor clean very comfy.

Hotel was out-dated and priced way too high for the quality offered.

The lobby and pool were nice however the rooms are extremely out dated. I called ahead to confirm my reservation and I’m glad I did because initially they had no record of it. I had to have hotels.com call them to have my booking go through. Then when I arrived I went up to my room and it was the wrong type. I spent the money to have an executive sweet with a king bed (which has a couch and kitchen) walked into a small room with two queen beds. I went back downstairs to be placed in the proper room. When I arrived at the second room it was so disappointing. Please view my photos to see how different it is in person. I would say the photos online are 1000% FALSE ADVERTISING. I’m disappointed I spent that much money.

Convenient

The lobby area always makes me feel welcomed and appreciated.

Bad customer service attitude at the front desk room looked very old bathroom sink chipped shower tub scratched bad smell at the room tv was not working at all

Wonderful location. Will definitely book again. Nice Pool, Bars and Restaurants. Great service.

This hotel is a stones throw from the airport. It’s clean and the staff are great! The tiki bar near the pool and the pool are open until 10pm. What’s particularly nice is the outdoor pool is heated so it was very comfortable swimming in November. I would definitely stay here again. The only complaint I have is our bath tub wasn’t as clean as I prefer, but I dealt with it because I figured it might just be staining.

Easy parking

Room was clean, quiet and comfortable. Restaurant downstairs was convenient. Your staff went above and beyond when I forgot my laptop in my room after I’d already got to the airport. Thanks to the front desk and your kind shuttle drivers.

Good

The eighth floor button on the left side of the left elevator was upside down. Otherwise, great experience.

The valets and the bell hop were the most pleasant people at the property. On check in the front counter was very nice but on weekend the counter was not helpful at all. The room service was very very nice but not having more selection was not good for children. They made special requests Accommodations for me which was very nice and made my son a cheeseburger.

Because this property is so close to the Hilton downtown location isn’t a factor, I would choose the downtown location.

Como o hotel aceita peta, notei muito cheiro de urina de cachorro, a limpeza não dá conta

Staff was very polite.

The best thing was the convenience to the airport and the staff was nice. Certainly not as nice as i would expect a Hilton to be especially Palm Beach. We came for a wedding and thought we would be part of the wedding block that we reserved with. Our families were on 3 or 4 different floors. My trash stayed full. They were stingy with linen. The main elevator was out of service so we had to walk more and use the staff elevator.

Loved it and the front desk staff was amazing

IT WAS A SHORT STAY BUT VERY CLEAN AND NICE STAFF WAS GREAT AND POOL AREA VERY PRETTY.

👍