ฮอลิเดย์อินน์ ฮิวสตันเซาท์ - ย่าน NRG - ศูนย์การแพทย์

The property was okay. Nothing to complain about.

This started as a 5 star until the minute we needed to shower there was no HOT WATER!!

The area where the property was located was great. Rooms were nice and clean. Excellent customer service. Quick check in. Rates were very reasonable. I’d definitely recommend!!

Room was clean. However the TV was having issues throughout the hotel. Reported it right away to the front desk. They told me that they were away and working on it. It never got resolved. TV was still broken the next morning. No complementary coffee till after 630am. Worst experience was the bed. Like sleeping on a rock. So hard both of us were sore for two days.

I had a horrible experience. I arrived earlier than everyone else, yet people who came after me were checked in before me. The front desk staff stated they were prioritizing clients who had checked in online. However, when I tried to check in online, the system directed me to go to the front desk for assistance. When I asked the staff for help, they claimed they didn’t know how to assist me and told me to wait until everyone else had been checked in. This was extremely frustrating and unprofessional.

Made to wait in a long line to check in because they were taking digital checking first. Paying for a mediocre breakfast that would be free at any other hotel did not add to our bad experience

The front desk did an excellent job

Good stay, friendly staff, good location

The only item I was disappointed in was no complimentary coffee. That would be the crown jewel in a stay there.

Shower did not work in the room was assigned a handicapped room. After they got moved over it was not bad at all. When I checked in the lady at the front desk put no effort in taking care of us

very nice accommodation and great staff. very convenient for getting to the Stadium

O

Everything

Great stadium view

Great

Great location to the medical centers, nrg stadium and shopping.

Convenient, clean awesome stay

Great location rooms were clean ! Staff was really friendly.

Always a great property to stay at!

My daughter and i were in Houston for Cheerleading Competition at NRG . Our suites were fantastic accommodations ! Big , spacious and comfortable ! My second time staying there when in Houston .