ซุปเปอร์ 8 บายวินด์แฮม แซนแอนโทนิโอ ที่ I-10

The worst place I've ever stayed & I travel a lot. The door lock was broken, the toilet seat broke off when I lifted it up, there were visible dead & live roaches, burns on the comforter & sheets & the sheets were also stained. We didn't remove our clothes because we were too disgusted by the filthy conditions. At 5am, someone from the front desk used a key to try & enter our room with an obviously intoxicated stranger who said he left something in the room. We left immediately. Every single person I saw there looked like a prostitute, a pimp or a drug dealer. DO NOT STAY HERE.

We checked in at around 9 pm. Main lobby was closed and we had to go to a window in the entrance to announce ourselves. The man Jo came to check us in looked tired’. We drove around to our room and the key card didn’t work; back to the fron got new card entered the room and turn on the lights bathroom fan screetched and no light in bathroom. Back to the desk and got new room and once again the card didn’t work. Back to the front for new card. We had booked for 2 nights and prepaid so were stuck there. Every time we tried to access the room the card never worked. The room was not good. Chair had stains; carpet dirty; dirt in corners of bathroom.

La habitación fue reservada para dos adultos y un menor. Pedimos un cambio de habitación porque ésta olía a humo de cigarro, lo cual nos fue negado por la recepcionista del turno nocturno, no fue empática. Solo había toallas de manos. La recepcionista quería cancelar la reservación, sin atender lo anteriormente solicitado. Aunado, el personal no habla español, cuando en su página menciona que hablan tanto español como inglés. El recepcionista del turno del siguiente día, hizo el cambio de habitación sin ningún problema, luego entonces la señorita que nos atendió el día de nuestra llegada, no quería hacer su trabajo y solo dio un pésimo servicio. Espero que hagan algo al respecto.

It was very Quiet as to tht is how I like to sleep. Very clean . My Room just didn't have any bath towels 😩😩

Instalaciones arruinada no la recomiendo ni debería estar en esta app me toco hagarrar otro hotel

Muy buen lugar

I like it, the service was good.

Not enough lighting around the property including the stairs. Only 2 lamps were working in the room with only one bulb in each lamp

The place was very bad up keep very dirty, lots of broken lamps and dirty curtains. The room was not clean at all.

This hotel had nothing but crackheads staying at it and the pictures are a scam. There was seman stains and blood stains on the beds, the room smelt like a pack of cigarettes and there were multiple German roaches that came out. We ended up not staying here and they refuse to give us our money back.

This place was terrible, I could even stay for a minute, I have booked non-smoking room through Hotels.com, then I got the room and it has very bad smell, and the trash cans were full, it seems it was used before we get it, the room was in a terrible condition. Then I went back to talk to the front desk agent, he told me this is the only room he has, and I can tell the place was empty there were 4 or 5 cars only in the parking lot, I told him I don't want the room he said he will refund me if the agent called him then I have left and I contacted Hotels.com the agent contacted the front desk guy and he told the agent that he offered me another room which is not correct, anyway the agent told me that he can't do anything since he followed the procedure! I don’t know how Hotels.com listed that property in thier listing and it has very bad reviews and reputation, also as a customer they should protect me, but that didn’t happen and they believed that front desk guy, this is totally unacceptable. Lesson learned, I will never use Hotels.com again or any third party booking company. And don't even think to stay in this property.

Spoiled milk and wouldn’t get new one, roaches lopsided beds and ac didn’t workout

I didn’t have any clean towels in my room ! No soap! No shampoo ! Nothing!

Jsh

Nice and quiet, friendly staff and manager Nick very accommodating

This was a horrible stay…as you walked in it smelled like wet dog. There was a spider in the bath tub. There was no soap of any kind in the room, the hair dryer was broken. The ceiling in the restroom has stains like rust water. The coffee pot was broken and there was no coffee in the room. I will not be staying here again and don’t recommend to anyone. For the price this room should have been well kept but it was trash. Very dissatisfied and disappointed for my first visit to San Antonio.

Place was very peaceful and clean, front desk agent was very friendly and helpful,check out was smooth and quick, overall staff was great, a good asset to the wyndham family

This property was horrific. The hotel, it's room, property, and staff were below any any expectation and advertised amenities. I would not have stayed at this hotel having seen it beforehand nor would I have put my worst enemy in one of the rooms. The room was not only disgusting but was unsafe for an animal not to mention a human. There were missing handles, holes patched with receipt paper, peeling and chipping pieces out of the room. The door also had no weather stripping at the entrance leaving any passer-by or to look in if they pleased. These are only a few of the issues I experienced at this property. There were more issues and I have and will provide pictures upon request.

The manager noticed we reserved a smoking room, (my fault as I didn’t notice until the day of on the way there) and saw that we had a child and got us a non smoking room! But as it comes the room still smelled horrible, we didn’t expect it to be all that anyways concerning it’s a super 8 in the outskirts of San Antonio. So we didn’t complain as it was of our choosing anyways. But lol no fire alarm just exposed wires, phone wasn’t plugged into anything, light in the bathroom didn’t have a cover so wires were exposed. Bed sheets had tiny holes in them. BUT smelled clean so there was that lol along with the towels! Bathroom also had two switches on the inside but both were turning on a fan… but it made it really hot in the bathroom some how.. maybe it was a heater ? lol anyways we really weren’t all that upset or anything since we knew what we were choosing lol.

Dirty and air conditioned not working