ซุปเปอร์ 8 บายวินด์แฮม แซนแอนโทนิโอ ดาวน์ทาวน์/อลาโม

We arrived at 6pm to check in. There was a sign on the door that said "will return soon". A gentleman who said he works maintenance said there was a scheduling issue and that the person will be there in about 30 min. We went friveng around for over 30 min just to pass the time, then returned, still no one to check us in. By 730, finally someone showed up. He was very appologetic, came in from out of town on his day off to help us. All the employees here were very kind, too bad the place is not as kind i booked a room from expedia, described as multiple beds, 2 queen one twin. The hotel does not have such room. I only chose this hotel because it had 3 beds. My son is special needs and i wanted us to all have our own bed so we may all be comfortable. I was forced to share a bed with my mother. Late at night, we were awoken by a woman at our window screaming, "leave me alone, it's over". The next night, a man yell8ng outside our doir. The third night, a couple upstairs arguing. I didn't ask for the midnite soap operas happening there. The employees are good people, too bad their workplace doesn't reflect that. Oh yeah, the roach in the bathroom took off when i turned on the light

It felt like i was in a horror movie

It was not clean , no fresh towels , dirty floor, old trash

I found an underwear under the couch and wasnt mine, the toilet had lot of mooh, if I turn off the air conditioner there was a lot of humidity that the floor got wet, wehad to change of room cus the tv and lamps stop working suddenly

Our room got flooded due to the overnight rain. We only got a partial clean up after calling the front office and no accommodation or refund was offered.

Todo muy bien

This is not a place where I would take family and friends to stay. I do not see how employees on site and District Managers for that area could let the hotel get this bad. The stairs and walkways are unsafe. The door frame looked like it has been kicked in and doors locks didn't work. The microwave was rusty, the chair ripped, dust on the air conditioner, pubic hair on the toilet and the sink counter was broken. We were shown 2 rooms and both were disgusting. Afraid to sit on the bed or in the chair. Very disappointed. Have stayed at Wyndham before but after this but never again. Pictures of this hotel are great but definitely not what the hotel actually looks like; very bad advertising.

It was exactly what I payed for. which is to say not much, but it was clean and quiet.

Booke the room 2 nights for a San Antonio event. No wash cloths.. room and entire hotel was dirty and poorly maintained. Very dissapointed. Never again

Dirty

Got money back for last two night. Very dirty snd gross

This location is not at all lile the other branded Super 9 by Wyndham. I would definitely have an audit done. Unfortunately the location is old, poorly maintained and managed. The staff is undertrained. I had to cancel mybyrip after stay one nighy and tje personnel of staff at the time could not appropriately reimburse me or check me out. My checking account was charged and reimbursed several time. It was a mess. I probably will not ever stay at this location again, which is a shame because it is centrally located

Never will i go back to a super 8 again. The first room they checked us into seemed to be kickdoored in. The front door would not stay closed (SAFTY HAZZARD).The second room they put us in was a disgusting mess with dried fluids everywhere and a genuine wet spot in the middle of the bed. Needless to say we left within 10 minutes of finding a diffrent hotel. The staff was friendly but what turned me off of the whole situation is what she said. ("Well you know this is a super 8 you get what you pay for"). I hope that yall use the money that yall wont refund to at least clean the sheets!

it was okay but honestly the benefits of the hotel room we're mainly that it was inexpensive and downtown

The room was disgusting. We tried cancelling after seeing the room, but we arrived too late. We had to clean the room ourselves. That room hadn't seen a broom and mop in forever. Really really dirty. Do not recommend this place even if the location is good.

Reserved a certain room months in advance and got here and they gave it to someone else. Room we got was not really clean they gave us 1 towel for 2 people for a 4 day stay . Everything sucked no pool it's closed no ice ugh

Staff very friendly however the room was not so clean, bedspread ripped, sheets and towels stained, outdoor pool closed and dark brown liquid in it, grounds not kept up, in what little grass they had for pets was covered in dog feces that was never picked up! Would never stay again!

The room had a terrible cleaning solution smell when I got in-I had to leave the door open for three hours to dissipate it. The shower knob was broken and almost unable to change water temperature-I took a Luke warm shower.

Do not stay here. Door to room was open and the lock was broken. Changed to a different room and the door latch to that room was broken. Room smelled and floor was dirty. The place needs help. Not to mention pool was not in working condition. Pool was drained but still had dark standing water

We left and found another hotel. Dirty and felt very unsafe!