Hanoi Bella Rosa Hotel

Had a great stay staff are so friendly arranged a tour for us to Ha Long Bay with Arcady Cruise and a Shuttle bus to Ninh Binh. Thank you.

I'm one of those tourists that knew nothing of the area and stuck out like a sore thumb! It was my first time visiting internationally, and I'm so glad I chose this hotel. I will note from the point of view of a Westerner, these might be things you want to keep in mind. The elevator is small and the stairs are steep. The breakfast is in a dining area outside of the hotel, so you do have to leave the building to get there. There's no easy driveway spot for a car to drop you off. If you prefer quiet, you're not really going to find that in the middle of the Old Quarter, as you'll hear noises at all times of night even five floors up (though I personally loved it). But you know what? I'd stay here again in a heartbeat! Anne the receptionist was so kind and helpful, even remembering me a couple of days later! The hotel is only a block from the lake, and right around the corner from a water puppet theater. The breakfast is amazing every time, and the rooms are oddly spacious for such a skinny building. The bed was firm but very comfortable and clean, and the reception was willing to help answer any questions. The car from the airport to the hotel wasn't a shuttle like I'd have assumed as a Westerner, but it was comfortable and the driver was very polite and helped me get my bags into the hotel. I was offered help at any turn, whether it was figuring out how to call a taxi, picking out where to eat, or even which touristy shops were better for souvenirs.

2泊しました。とても綺麗に清掃されており良かった。2泊目も全てのアメニティが交換されており1泊目と同じ状態で良かったです。 なんと言ってもスタッフがとても親切で対応が良かった。朝食ブュッフェも美味しくスタッフ対応もエクセレント！