Clayton Hotel Cardiff

All personal i receptionen verkade inte särskilt engagerade. Hade uppskattat några mindre och mjukare kuddar till sängen. Frukosten var ok, även om croissanter saknades helt en dag vid frukostens start.

Staff were polite and helpful. Shower fab in room. Central for train and shopping and utilita arena

We travelled by train therefore did not park. The breakfast could have been warmer

Room was clean and bed really comfortable . staff where amazing and breakfast was very tasty. And was right next to railway station

Nice place but breakfast was mid

Hadde ikke frokost

I’m not an expert on what qualifies as a 4-star hotel, but naturally I can only compare this stay to other 4-star hotels I’ve experienced. Based on that, this felt closer to a 3-star. I booked an executive twin room for three people, and the space felt quite small. The bed, which I expected to feel more like a larger double, seemed smaller than anticipated. In comparison to another 4-star hotel I’ve stayed at, where I only booked a standard double, the room there felt really big. That was disappointing. The coffee selection was also limited. I would have expected more variety, such as both regular and decaf options. The coffee was too strong for my taste, although I appreciate that’s a personal preference. The biggest disappointment, however, was the shower. I would expect a powerful shower in a 4-star hotel, but this one felt weaker than a standard shower at home. Even many 3-star hotels offer a proper power shower, which made this even more disappointing. While there was a bath available, I personally prefer using a shower, so this was a significant downside for me. On a positive note, I appreciated the availability of two medium-sized water bottles and that it was easy to access ice. I understand I could have raised the shower issue during my stay, but I find it uncomfortable to complain at the time. Overall, while there were some positives, the experience didn’t quite meet my expectations for a 4-star hotel.

Everything was great as per normal.

Unfortunately, this is not a positive review. The hotel is in a great location, conveniently close to the train station and the historic centre, with easy access to everything Cardiff has to offer. The reception area is modern and welcoming. However, while the room was very spacious and initially seemed promising, several issues quickly became apparent. I had booked a city view, but instead was given a view of an internal wall. The mattress was extremely uncomfortable, with springs digging into my back, making it difficult to sleep. The towels were stained (although they were replaced upon request), and the shower gel dispenser was empty. Overall, the experience did not meet expectations.

Room was disgusting bathroom was dirty in particular the toilet seat had faeces on it and still in the toilet. Bath tub had hair. Bath towels had yellow stains.

L hotel non ha parcheggio, ci hanno condigliato un parcheggio a pagamento vicino con lo sconto

Did not have breakfast, but 2 male bar staff were lovely

Always someone to help if needed

Great hotel, clean. I would like to mention the staff at breakfast were excellent, couldn’t do enough for you and cleaned crockery away quickly….in particular there was an Irish lady who seemed to be in charge and she was fantastic. I would argue that our bed was rather small for 2 but that maybe my fault for not booking correct room. Overall great stay.

Smart hotel. Great location.

Room was very small. Lots of big stains on the carpets and holes in the bedsheets. Everything was tired. Breakfast was ok.

Clean & friendy.staff helpfull,good location.

Lovely staff, very clean throughout the hotel, rooms perfect size, breakfast absolutely lovely. Would not hesitate to stay here again.

What a lovely hotel we really enjoyed our stay,absolutely perfect everything is right on your doorstep 👍👍👍👍

hOTEL WAS GREAT AND A GOOD LOCATION (RECOMMEND THE STATION CAR PARK)