เดอะ แฮนด์ โรงแรม

room clean and comfortable. Many seating options in bar, cafe area, lounge and super comfy sofas. Tastefully decorated. Fabulous meal in evening and tasty breakfast

Radiators were left on all day and night , room was unbearable non of us could sleep with how warm it was . Shower was hanging off the wall and would only come on scolding hot . Also struggled turning it on / off . Ended u checking out at 8am because no one could sleep . Wouldn’t stay again …

Extremely friendly staff very accommodating and a great point of Guinness

ex staff,

The staff was respectful, polite, kind.

The room was ok, tired, desperately needs updating and the shower had no power so we didn’t use it. Breakfast was pretty awful really, our first morning, we’d booked breakfast for 8:30am but when we went downstairs, the whole hotel was deserted. So we went back up to our room and tried again at 9. A sullen lady told us the chef was running late. We were confused, when we got the menu for breakfast it said breakfast starts at 7:30am. The food was fine and once we finally got breakfast we were satisfied. The second day of our stay was poor. We appeared at 8:45 but there was a young girl on her own, who clearly needed training. She struggled to meet the needs of the customers and couldn’t manage more than one instruction at a time. She’d been left alone which seemed unfair on her. But we had to ask for cereals, then we had to ask for bowls and then milk. My tea was cold and the pot was only 1/4 filled. When I asked for a fresh pot, I got another cold pot only 1/4 full, so I gave up. We had to ask for juice and when we got our order, it was unpleasant to eat. The girl apologised to other customers because she had to go to the shop, for the kitchen, and had forgotten their toast. It was very disappointing to be honest as this hotel is under new ownership…but nothing has changed or improved.

The breakfast was not great. The staff were amazing, and the room was very nice but up stairs with no lift.

Dining room closed without notice.

It’s very good hotel but the facility is pretty old and I totally understand that. I found a used sop on the shower switch, It’s good hotel I will come again but won’t be stay there for over 2 night. Again it’s more than 400 years old hotel. Can’t complain!

Staff were great. Pub area was nice and location perfect for us. Unfortunately the rooms were very tired with light fittings, sockets hanging off. Rough decor on walls and bathroom. Holes where old shelves had been

friendly staff, pleasant location,

Family friendly nice large garden Staff were excellent Food and drinks good selection Really nice old building full of character.would recommend .

Nice room. Only thing I can recommended is to have somewhere to hang towels.