This trip was for business. I stayed four days with breakfast included. I didn’t have time for breakfast but asked for a cup of coffee, to go. I was sent to the bar and asked for coffee to go. The gentleman served my coffee and asked for $10.00 soles. I explained my breakfast was included. He told me the bar was different. I handed the gentleman the $10.00 soles and he said he wouldn’t charge me this time. The next day, i had to go in the restaurant, find a table, wait for the waitress, order a cup of coffee to go, wait for the busy waitress to bring the coffee. Seems kinda ridiculous. May I suggest a container of coffee, sugar, cream be kept on a separate table so people on the go can fix their coffee and go. While checking out, I was asked about my stay by the restaurant manager. I explained the above to her. She said she would look into it. All in all the Sheraton was clean, very reasonably priced, the staff and front desk personnel were very pleasant. After a hectic day in Lima i would return to a nice clean room. This is my second time staying at the Sheraton. It is centrally located if you’re there on business. I highly recommend the Sheraton.

Desayuno buffet muy bueno, y todo muy limpio .. Aunque se anuncia, no cuenta con gimnasio propio (se trata de un gimnasio privado para clientes de la calle, y se permiten los del Hotel) ..

I have to give kudos to Mr Diego, working at the front check in desk. Mr Diego is friendly, courteous and answered all my questions. Due to business, I had to extend my stay an additional day, Mr Diego help me and made the process easy. This is my second stay at the Sheraton. Next time I’m back in Lima, I will definitely consider staying at the Sheraton again.

👍

Great hotel, good drinks and food

We enjoyed our stay, the hotel is great. In a good location, walkable to the mall and stores. The buffet was yummy, a lot of options.

Is Sheraton was consistently good at everything.

I liked having access to the gym

Maybe a ATM machine in the building will be nice

Hotel is literally on the doorstep of bustling Historic center of Lima. If you are looking for quiet stay, this is not the hotel for you. Think downtown NYC level traffic noise with something always happening. Great location from which to explore - walk right out the hotel to explore museums, parks and grab a bite to eat. We arrived early AM, spent the day exploring and left the next morning to fly onto Ollantaytambo in the Sacred Valley, and it worked out perfectly for us to recharge from long flight and start or Peru trip. If the noise of the traffic will bother you, maybe ask for a room on the backside of the hotel - Lima doesn't have any subways etc so ALL the traffic from this massive city is on the road and it sounded like most of it was right outside the hotel hehe. Still loved it!

Es un lindo hotel, para fines de un congreso. La zona no es de lo mejor

Todo en general muy excelente

good

Excellent customer service

Our experience with Sheraton Lima was great and above n beyond. The food , location and staff was outstanding.

Si

Toilet work poorly . I needed to flush at least twice.. While taking a shower the water was slow to drain.

This was a beautiful hotel, with a very convenient location and excellent staff. The only issue we encountered was that our toilet did not flush, and when we asked to have that fixed, someone came up and tried to help, but it still never worked. Luckily we were only there one night, so we ended up using the toilet in the lobby, but that would not have been a good long term solution. We told them this upon checkout, so that at least they could fix it for the next occupant, but they didn't seem to even acknowledge it. The breakfast was wonderful and plentiful. And there is a mall located right next door with a huge food court, so that was convenient.

Clean room. Breakfast is excellent, love the mini tamales ☺️. But bad experience with the checking in, they gave me the wrong room that was occupied in the moment😬

Habitación sin micrihondas y cafetera , eso es importante