We had a kind of poor experience here. Positives, the room size and amenities were great -king sized bed, kitchenette, decent bathroom with a tub. Hospitality was the main issue on arrival after midnight by train. It took 25 minutes to check us in, then we were set off to our room on the fifth floor of a building with a broken elevator. This was not disclosed to us by the night staff. No help getting the three large suitcases up these stairs was offered; we ened up falling down the stairs with our luggage. The room, though non-smoking now, smelled of 10,000 cigarettes having been smoked there. I had to heavily medicated to keep from having an asthmatic emergency. On checkout, we received needed help with our baggage and finally felt looked out for by the doormen porting our luggage and front desk staff. So, literally our experience was like night and day. The courtyard was cute.
