The Lounge area was very nice, lovely reception staff and great breakfast but any joy ends there. The corridor towards my room smelt so bad. My room was tired and the kettle was damaged and riddled with lime scale. There was also a very musty smell in the bathroom. However, the worst thing was that the sound of traffic filled my room all night snd kept waking me up. I’ve stayed here a few times and never heard the traffic so probably down to the location of my room 😞

客戶服務員非常有禮, 態度好 照顧週到房間整潔 出乎 預期

Great executive room. Friendly staff.

Lovely large clean room

Great location, £7 for 24 hour parking with a nice spacious room with free WiFi. Breakfast superb too

Spacious room Great Breakfast Good wi fi Ample Parking Good Location Good shower

It was nice and tidy. Not enough outlets on the bed side of the room. Had to stretch cords for chargers. 1 more outlet on the headboard side would make it easier.

Nice room, quiet even though its a large junction, bar was nice, food was pretty good

all around good stay

The sound proofing of the hotel

Staff was helpful, room service food was really bad

God service , venlig, smilende personale, meget fint udvalg af morgenmad

Super friendly staff.

fine, no special remarks

Name check for Jordan ( front of house ) This gentleman went above and beyond. As ITFC were playing at home I had to park temporarily on yellow lines in the car park. He offered to move his own car do I could park.

Decent in all respects.

Clean and tidy comfy room

Very modern, clean rooms, and nice atmosphere. Only problem was staff. Mostly lack of. Had to wait a while because no one was there for checkin. After 10-15 min other (friendly) staffmember checked us in. Other minor issue was taxis. Staff wil not order them for you. You have to do this yourself. Although its not a problem i never had to do this in any hotel i’ve been to.

Lovely helpful and friendly staff. Rooms were clean and spacious. Great location with walking distancenof the train station and city centre. Would highly recommend

There are some great Positives about Novotel Ipswich. It’s nicely situated with the town centre (and restaurants) a short walk one way and the waterfront a short walk away the other way. The staff in the hotel are friendly and reception was welcoming. Cannot comment on the food as didn’t partake. Breakfast if pre-booked was £15.95 pp. there are options nearby instead. We had a room on the car park side of the hotel which, whilst not a great view, was at least quiet. The opposite side is by the inner ring road and may be noisy. The car park has signs indicating that it’s £20 per 24h to park. If staying don’t take any notice of that and instead pay at Reception £7 for 24h. Didn’t see any cheaper alternatives nearby. Room comfortable enough but my feeling was that it’s a borderline 4* and probably a high 3* as services and additions were limited. I found the guest WiFi poor in the room (3rd floor) and the TV