Excelentes instalações, confortáveis, modernas e aconchegantes.

Clean, comfortable, very decent breakfast and very welcome air conditioning.

Great location, clean and very convenient

The hotel is in s great area of Birmingham perfect to all the bars and restaurants around Broad Street. The hotel was clean and smells fresh the staff were very friendly and helpful The bar area was nice and barstaff were good. The room was clean and bed was great and comfortable.

Very good location, a stones throw away from the arena. Clean and comfortable rooms, friendly staff and a nice breakfast

Great location

Very basic. Dirt in the bath and old toilet room with no toilet brush. No aircon or way to cool the room down except asking for a fan. Staff were friendly and helpful but this was a poor experience compared to other city Novotel hotels.

Room was fairly basic but quite big. Was warm and no air con so had to have windows open and it was noisy until very late at night. The staff were excellent and very quickly found something I had left behind in the room and the breakfast was also very good.

Hotel muito bem localizado, próximo do centro , estação , pontos de interesse Quarto bom , só falta um frigobar

Lovely, friendly and very helpful staff. Room was spotless and breakfast was excellent. Good choices and vegetarian options. Highly, highly recommend this hotel and would 100% stay again.

Hotel staff were great and very helpful when approached. Only down side was that some of the electrical switches and plugs were showing their age. The bed side light did not work and there was only one free socket in the room. The bar area was very nice and great for a chill out. Overall good hotel for the value.

The breakfast was very good and the rooms are also well equipped.

Apesar de estar situado numa região de intensa movimentação noturna, as instalações do hotel são confortáveis, seguras e muito silencioso. De fácil acesso a pé, facilita muito o deslocamento, já que dispensa uso de carro.

Very pleasant stay a bit nosy when we opened windows as there was no air conditioning everything else good

Bar closes too early when an event is happening. 11:30pm is unacceptable! Wifi on both networks cannot manage Zoom meetings, so not a good hotel if you want to work. There is no air conditioning, just a some other older cooling system, that cannot cope. On the plus side, the food was really good at the bar restaurant.

The staff were friendly and helpful. It was a nice surprise to be upgraded from the room I had originally booked. Room was clean and spacious. Location is good - it is a few minutes walk from the centre of Birmingham and plenty of restaurants near the hotel. Buffet breakfast had plenty of choice.

The room was clean, the staff were very friendly, and the breakfast and the restaurant food were excellent.

Very nice stay recently , excellent, secure on site car park , friendly staff and an excellent breakfast - what’s not to like.

Woken early hours of Sunday morning by shouting people… state of room was terrible

The breakfast was really good and the staff were so friendly. The bathroom doors near the reception were not closing properly. Overall, the room was clean and room service excellent. I loved ❤️ the hotel soo much. I loved the breakfast it was amazing 👏