Right in the centre, it was convenient but it was very loud - a pub and car park right outside the window.

Lovely stay

Really nice hotel, excellent location for food and drinks.

Excellent location, clean rooms

Location is great. Parking very difficult when available, in 3 days parking was available on first day only and access is difficult. Parking at the castle street parking was easier. Breakfast was very limited.

We really enjoyed our stay at Abode Canterbury. It is in an excellent location, right in the center of the old town, just across from the Cathedral. My room was clean, the bed was very comfortable and the room was quiet. The staff were friendly and helpful. The only complaint I have is that the "included" breakfast was just dry cereal and fruit plus toast, oatmeal or a croissant. All carbs. It would have been nice to have had yogurt or something that offered a little protein. Otherwise it is a really nice place to stay.

Nice room, clean and spacious for a single traveler or a couple. All clean and stay included continental breakfast. Staff was attentive :)

The staff at this hotel were very helpful and friendly. Location was 10/10. Food was amazing and atmosphere was lovely. Fire alarm went off at 4am but that was the only thing that let the trip down. I would stay here again 100%

Fabulous stay, good location.

The hotel is modern with a lift, and the rooms have air conditioning, which isn't a given in this part of England. The location is perfect, but charging £25 for parking is quite steep. Unfortunately, there's no sign at the hotel entrance indicating that the main entrance is in the pedestrian zone and the car park is a street away. The car park is quite narrow, and there's no signage.

Great location, disappointing stay (Room 129) The hotel is in a fantastic location right on the High Street and looks lovely from the outside. The bar area is nice, and the staff were friendly and welcoming on arrival. However, the experience quickly became underwhelming. The hotel feels tired throughout, stairs and carpets need refurbishing, and the lift is very small and dated. While it’s an older building, it lacks upkeep. We stayed in Room 129, which was bland and lacked character, with plain décor. The carpets needed cleaning, especially in corners. The bathroom was small and a bit dingy. The bed was extremely soft and uncomfortable, with an uneven feel. The TV was mounted crooked, and the curtains didn’t block out light properly. The net curtain looked grey and unclean. Breakfast was the biggest disappointment. Aside from self-service coffee and cereal, everything (even toast) had to be ordered, leading to delays and a frustrating experience, one of the worst hotel breakfasts I’ve had. Overall, while the staff were pleasant and the location is excellent, the hotel feels worn and didn’t meet expectations. Unfortunately, I wouldn’t return.

Central position. Breakfast dissapointing.

Das Personal am Empfang war freundlich. Das Personalgefühl wurde jedoch beim Frühstück völlig zerstört. Junge Dame Anfang 20 am Frühstücksempfang hielt sich für die schönste im Land, schmatzte die ganze Zeit laut auf dem Kaugummi rum. Der Bitte für Ausländer langsamer englisch zu sprechen ist sie nicht nachgekommen. Mit ihrem Kollegen hat sie sich die ganze Zeit laut unterhalten und noch lauter gelacht und sich überhaupt nicht um die Gäste gekümmert und gefragt ob sie noch was möchten. Das Benehmen des Personals ist vielleicht in einem schlecht geführtem Dorfpub möglich, aber nicht für so ein Hotel. Das Frühstück war den Preis nicht wert. Empfehlung: der Standort ist der Beste am Ort. Übernachten und draußen Frühstücken. Sollte die junge Mitarbeiterin auf Grund dieser Rezzesion Ärger bekommen, hat sie das voll verdient. Mein Orangensaft wurde beim Bedienen ausgeschüttet, der kostet extra und wurde nicht aufgefüllt und mein T-Shirt hatte einen Fleck. Das Frühstückspersonal ist das Schlechteste was ich bisher je hatte. Das Bett sah super aus, war aber viel zu weich - für eine Nacht gehts.

Amazing

Room had mould and not very clean. Paid for bed and breakfast but we had to leave early and they couldn’t provide breakfast, again tried to charge us again on the way out. Music was blasting all night and got no sleep.

We had no hot water in our room so couldn’t use the bath or shower, the air conditioning unit did not work and the room wasn’t well cleaned. I have to say that after speaking with the staff at the hotel they were very helpful and did offer a refund for the affected night, but we did check out a night early to find a different hotel as the problems weren’t resolved and a new room couldn’t be offered due to it being fully booked. It’s quite run down and was a disappointment, we expected it to be nicer than it was and definitely expected the basic things like hot water to work. It is in a great location, right in the center of everything and good for a night but if you’re looking for something more romantic for say an anniversary then I would probably avoid. It’s a shame as it could be much nicer if it had a bit of TLC.

Great Location, on the high street.

Not Applicable

Nicely located in town centre. Clean and modern inside, whilst still keeping to the old features of the interior

Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice