We had a wonderful stay in a heritage room, which had everything we wanted with a lovely balcony and view. Bed was so wide and comfy, the shower was great and it was perfectly clean with toiletries refreshed everyday.
Location is excellent with plenty of free parking, a short stroll to lake Louise where you can also get the Parks Canada bus to Moraine (you need to show hotel confirmation at the hut).
Breakfast was nice however the staff were slow replacing items especially coffee when it run out and you had to wait a while for them to bring new ones out.
Cons:
The only thing missing from our room was a fridge but we kept drinks out on the balcony.
Waited about an hour for cases to be taken to our room and we had to go down to reception twice to check their whereabouts! Take your own upstairs! Hot tub wasn't working but was informed in advance. The price was high but most the hotels in the area are expensive!