Great service

We had a great stay at Beachcapes Kin Ha. The room was clean, the AC and hot water worked as it should. The food was delicious. The entire staff was absolutely amazing, friendly and very helpful. The beach was clean and very calm waters. We will definitely be back.

Son habitaciones con un micro baño, tuve que pagar upgrade y aún así el Baño era miniatura

The property was very clean and the staff was so kind and helpful! This was my first solo trip and the beach location with absolutely perfect. The ocean in this area is very calm because it’s in a cove, and it’s extremely clean and absolutely beautiful! The hotel simple and quiet, very clean and perfect for what I was looking for. The staff were amazing with helping me get around on my own and I would absolutely stay there again! They cleaned my room every single day and the property was very well maintained. If you’re looking for something quiet and simple this is perfect! Also very family friendly! Perfect location for walking around and catching the ferry to Isla Mujeres.

The entire building was spotless. Staff very friendly and attentive. Food is excellent.

C’était très bien

Siisti huone, erittäin ystävällinen henkilökunta sekä hyvin hoidettu ja siisti hotellialue

Yes. This is my favorite place in all of the hotel zone because they beach is usually pristine, calm and perfect for swimming. The 1 bd suite was amazing! I loved everything about it except the bed seemed to sag. I used all 3 patios and enjoyed watching the sunrise and sunset. I wished I enjoyed it more and stayed longer. As usual, everyone here is kind, accommodating and friendly.

Very nice, pool and beach area were perfect, staff was friendly and helpful.

Within the first hour, the water in my room started leaking. We were told there would be no hot water until it was fixed in the morning and that there was no other room available. I'd been up since 2am to fly and was momentarily upset, of course. Magically another room became available, so we moved but it was a ground floor unit and the traffic was very loud so sleeping was difficult. It was late at night and we were so travel weary but happy to have a shower. The rooms there are in rough shape. Not as clean as I expected. The water smells bad, the towels and sheets are in mid condition. Overall the rooms are awful. Both rooms had in-room safe issues, and on the last night the batteries in my room key mechanism died which warranted a maintenance man visit again. I had to call for maintenance several times, so often I feel like I knew the guy! So, locked out, no hot water, semi dirty room, too loud to sleep. This property is just okay.

Limpieza excelente, gran servicio.!

Clean. Safe. Quiet. Lovely beach. Palapas. Nice pool. 👍

You get what you pay for. The facilities were very nice but the room is dated. Little annoying things about the room. The bathroom sink takes forever to drain. Some of the electrical sockets are so worn out that the connection is intermittent. The pool and beach are very nice but as is typical of many resorts there are not enough chairs.

Room was okay. We upgraded to a suite and it was definitely out dated. There were 4 rooms in one room upstairs and we can hear everything next door. Some drunk man even tried to come inside thinking it was his suite. I expected more. We had a toddler so breakfast in bed was his only way to let us get ready, but we had a hassle with that even though we paid for breakfast. Beach was not clean a lot of seaweed.. restaurant by the beach was 6/10 very and very expensive for what we had. Overall it was a great distance to walk from all the night life, but I wouldn’t stay here again.

The place was just ok overall. Tiny bathroom given the size of the suite. We got a room on the road side and it was noisy at night. Poor WiFi connection and the TVs wouldn’t connect to WiFi so there was no access to Netflix, etc. Only one restaurant on grounds, which has a small menu. Friendly staff and great access to the beach. Would try somewhere else if I visited again.

This resort is located perfectly as it's a 20 min walk from the Cancun night life and restaurants; the villas are very functional with a supermarket within walking distance. The resort is well maintained and the resort is secure. There is a parking lot for your vehicle. Quiet resort, great place for a long stay. The beach is 5 star in comparison to the rest of the area - this quaint resort is all that you need if you are actively exploring the area or you want a quiet spot to read. We booked a catamaran tour to Islas Mujeres with Cancun Sailings and they picked us up at the resort and the port was about 30 min drive. I would suggest adding in the free breakfast option as it'll be more economical than paying in addition at the resort (if you are not cooking for yourself). Great value. Very Clean.

everything was excellent.....would like to send a shoutout to a few staff that really made our stay memorable.....mario at the beach bar....excellent, lucia at the breakfast...always knew my wife's coffee order, great gal....isaac at the consierge....gave us great info on places to see and go to...he is a perfect person for the front door, esmeralda who cleaned out room everyday...great job, and lastly gabriel the lifegaurd at the pool. talked to us everyday and make us feel safe. thank you to one and all thay made out trip a memorable one

Amazing staff, comfortable stay, great scenery.

Highly recommend! The property is pristine, the staff is exceptional and arguably the best beach in Cancun. I want to mention that I had left some jewelry in the room at check out and as I was leaving the property, the front desk tracked me down to return my items. I was very impressed with the staff’s honesty and efforts to return my items.

Entire resort was spotless. Many staff keeping things watered and painted. Room cleaning daily if desired. Beautiful sand, palapas and good food. I enjoyed workout space which had great views. Every staff member super friendly.