Friendly staff, easy to check in and out. I appreciated the late check out and microwave in the room, not common to find these days.

Breakfast could improve more selections

Staff were excellent. In the middle of renos on the top floor but I didn't notice it at all during our stay. Room was clean and quiet. Located a short drive from West Ed Mall. I'd gladly return.

Very convenient to our medical appointments. Room was comfortable. Staff members were excellent. A very pleasant stay.

Fantastic property! Great location and well lit parking lot. All the staff was engaging, professional and polite. The lounge was a great treat and fabulous menu so that I didn't have to leave the premises once I was parked in and checked in.

It was clean and staff was really great. Will definitely stay again.

Great staff, comfy beds

Ned was comfortable, staff was helpful.

Everything was great!!

We got an adjoining room with our daughter, son-in-law and grandkids. We watched the kids while they got their luggage from their vehicle. My 2 year old grandson and I were playing beside one of the beds and there was dog poop. The next night they moved the chair and there was another pile of dried up poop. When staff came to deal with it, he just laughed. Makes me wonder how long it had sat there for AND housekeeping obviously does not clean proper. Most disgusting thing I’ve ever run into when staying at a hotel. Glad my grandson didn’t grab it or worse, stick it in his mouth. DO BETTER!!!

Best breakfast!

The customer service was excellent. It was clean. I had a room that smelt like smoke - and the staff moved me.

Breakfast ended at 9 didn’t make it so can’t comment Heater in room was very noisy Lotion and body wash was a nice smell

The room was clean and tidy. The staff were friendly and helpful and there was an option to include breakfast with the room, which I did.

Room, bed, and shower were great! Note that the breakfast is such that you place an order. There is a small buffet too but you need to order eggs and stuff. Doesn’t take too long, but good to know if you’re in a hurry. Fridge in room could be colder. Overall great stay.

Very close to the West Edmonton Mall

dated hotel but clean and friendly staff, good rooms

Only ate breakfast once and it was very good. Buffet for cereals, fruit, yogurt etc and then hot meals (eggs, bacon etc) are cooked to order. Great service.

Great customer service

Staff were friendly. Only 1 elevator and maintenance was in it half the time cause they were renovating. I like staying in that area.