Everything was great! Room was clean and kept ready and tidy. The drinks were flowing and buffett was ok.

The hotel is alright, but there is a lot of construction going on and it is notable that many amenities are not operating as they should. For example, pools are all running with a lower water level than they should and are not heated, the central building is all fenced off and under noisy renovations all day, many areas appear work and unkept. Food is good and staff are friendly, beach is beautiful and rooms are alright. It’s a decent resort, but it doesn’t leave you feeling overly impressed. Bizarrely it’s the only resort of dozens I’ve been to over the years where there’s basically nowhere to sit in the evenings, no lobby space let alone a lobby bar, so if you want to sit and relax after dinner or play cards you’ll be stuck going back to your room. This wasn’t a terrible vacation, but I would not recommend Emporio and would not go back again. Lots of better options out there.

Limpieza e instalaciones muy buena, solo muchos escalones. 😬

You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!

The place was fine, the staff were lovely but the food wasn’t great. It was the overall vibe of an all inclusive, the other guest would go out early to save beach or pool chairs and not be there to use them and when they did finally show up get mad you were too close to them.

O custo e benefício não compensou.

Clean room, friendly staff.

Great service. Plentiful food options. 2 dinners at restaurant were nice. Room comfortable and quiet. Great value 5 day all inclusive. Cons… more planned activities, which are advertised and actually happen.

Upgraded to presidential suite for free, great service, food was great, drinks were great

La habitación súper bien, solo algunas personas del Staf te tratan como si no se hubiera pagado, entre ellas la que hace los huecos estrellados en el desayuno en el restaurante de arriba y en la alberca tiene preferencia x el mercado extranjero

Room is clean and food is delicious, staff very nice. And convenient to get from airport, by MTS or Airport Bus first stop.

Staff was great! Room was beautiful but we couldn't get the Air conditioner to cool the room down so we left patio door opened to cool it off.

Rooms were nice and modern, staff friendly enough. No water on rooms, fridge(s) broken (all three rooms that we booked), never fixed in 9 days stay, restaurants impossible to make reservations (only two restaurants in the whole resort), and once we were in the restaurant for dinner, ordered everything and waited over an hour just for the appetizer?!? lines for buffet food to get in very long, etc. overall, would not go back, therefore would not recommend.

Servicio de restaurante

Very clean room. Staff all very friendly

Room was clean and spacious, with a great ocean view. Water pressure in the shower can be better.

I love it

El servicio del personal terrible , nunca toallas de playa disponibles , en la habitación solo 2 tuallas y éramos 4 pedí que me enviaran más nunca llegaron. Nunca se pudo reserva para comer ala carta. Y los restaurantes vacíos 16 mil por 2 noches. Lo peor.

Great staff, right on the beach, beautiful resort.

Great resort, amenities, and beach access. Not enough beach umbrellas/chairs compared to people (we showed up at 8:30 am and got the last 3 beach chairs). Buffets had great options for food, but the restaurants on-site were really lacking in terms of flavour & quality.