Staff very attentive

Good quality hotel stayed here several times over the years

Good quality hotel with spacious rooms

The hotel is in a good location for easy trips to Shanghai, Suzhou, and the Late Tai area.

いまの昆山では設備と値段を天秤にかけて1番良いホテルの気がします。 ベッドの質も他のホテルよりかなり良いです。 さすが、もともとスイスホテルだっただけあるなと。 次回もここにします。

部份樓層出租給坐月子中心感覺降低了水平~

整体不错 景色也很好 但是整个设施可能有点上年纪

服務好，態度好，品質好，衛生好。

The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is in a central location, but if you want a more up to date hotel look elsewhere.

フロントスタッフの態度がとても素晴らしいです。 お客さんが多いですが、丁寧な対応する姿もいいです。 サービスもすばらしいので今後もご利用いただきたいと思います。

Very nice hotel with a good price. Breakfast is intercontinental with many options, for all tastes. Gym well equipped with cool atmosphere and view for the lake.

旅客以歐美人士居多，尤其20F行政餐廊，幽靜

辦理入住時服務人員處理快速並親切有禮 飯店旁是昆山大劇院及游泳館 周遭環境乾淨新穎 剛入住時花灑淋浴地板排水緩慢 經反應隨即處理 飯店雖處昆山市中心惟附近無大型商場 需打車或步行約20分鐘至金鷹會有比較多吃的選項 另外健身房設施完善 飯店游泳池則剛好整修中此次無法使用

尤其是當天 check in 的 Arren 櫃檯服務真是沒話說

服務親切專業，住宿環境不錯

瑞士酒店的服務人員，從前台、房務人員到行政酒廊的人員，都是態度親切、有笑容，都能感受到他們的服務熱忱。特別是行政酒廊的Jerry，從我第一次入住後就記住我，都會親切的招呼說歡迎回來、熱情寒暄，也記得我的餐飲喜好、主動準備我的餐點。

非常舒服的住宿體驗,行政樓層的人員非常親切與熱心!

柜台人员建议我要加$300人民币就可以升等房间，升等到19楼，从早上六点开始20楼就有高跟鞋走来走去的声音，根本没办法好好休息，真的很后悔升等

On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.

we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing. the room was spacious and inviting