Great stay in a great location

The location was super, near the park, near the main Railway Station. The reception was extremely polite and helpful. Breakfasts were good, diverse, with sausages and juice. Very satisfied. The room was a bit small, but this is reasonable for that location. In the rainy days, umbrellas were available for free. Super Great stay.

Excellent Hotel in a great location. Lovely large room with comfortable bed. Everything was nice & clean.

It’s a good place to stay in Kraków close to the main square

Struttura vicino al centro comoda e essenziale.

Excellent breakfast! We couldn’t find any bottle opener, and the toilet seat wasn’t steady. The beds were good. On the whole a nice stay!

At my arrival after a 5 hour drive the lady at the desk told me that there was unfortunately a problem in their system. Due to this problem they've had to cancel my reservation and sent me to another hotel. All this happened without asking for my name, so as I arrived at the other hotel they've told me that the reservastion Hotel Alexander made was on another name and not on mine. At the end I could stayed at the second hotel. Then the next problem started because as I was on a business trip I needed a company name on the invoice but still after one week I'm waiting for this invoice. 2 calls, 2 emails and nothing happened yet. Not recommended!

Good location with trams, eating places not far from square and about 30 mins walk to Wavel Castle but we used tram and Bolt taxi very cheap. Buffet breakfast good for buffet had couple of hot options. Staff excellent.

Peaceful stay - comfy beds and good breakfast. Location of hotel to old Town and main square was perfect for us. Would stay here again if visiting Krakow

Wir haben schon vor einigen Jahren in diesem Hotel genächtigt, leider ist man nicht mit der Zeit gegangen. Schade, weil die Lage des Hotels ist hervorragend.

Great city hotel and base for old town. Room was great staff extremely helpful.

Saknade någon form av uteplats att sitta vid. Kaffet var bara av typen snabbkaffe. Det enda som fanns laktosfritt till frukosten var mjölk. Hade gärna velat ha t ex laktosfri yoghurt och smör också.

Tolles Hotel. Sehr stadtnah.

Very clean and comfortable beds. Breakfast is very good. Quality coffee too.

This hotel is in a great location. Staff are very friendly and nothing is too much trouble. They even upgraded our room for my partner (now Fiance's) birthday. Breakfast was lovely too. Highly recommended this hotel and we will definately be back

ok

Room was clean I upgraded from normal to a deluxe but couldn’t see any difference A lot of noise outside early in the morning Good location

I have stayed at this place 4/5 times now it great a few minutes walk from the main square tram stops out side 10 minutes from the shopping center and train station. Room are clean staff are friendly and helpful i don’t normally eat the breakfast but it always looks good.

All was very good but iwas missing a desk were I could use my computer. The breakfast was very good.

Very comfortable and near to the main part of the Old Town