Staffs are friendly and kindness. An elavator a bit small but good place to stay here.

Property location was amazing, however they do not have any maintenance staff for 12-15 hours so any issues during that time will not be addressed.

Quarto bem espaçoso, excelente chuveiro e cama confortável. Funcionários prestativos, café da manhã muito bom e localização privilegiada!

Buena ubicación…el desayuno es muy bueno.

Nos encanto super bien ubicado y muchas opciones de comer cerca. El staff muy agradable y el desayuno incluido + la vista un super plus. Yo me volvería a quedar.

Hotel pequeño con ubicación excelente, El personal con una atención extraordinaria. Mejoraría el ascensor

Our overnight stay was lovely. Friendly front desk staff who even helped us hail a cab to leave (uber was giving trouble due to road closures). The breakfast was in the lovely rooftop cafeteria. The pancakes needed to be reheated because they were ice cold, but the croissants were PHENOMENAL. Fresh out the oven and so good. The hotel area was great, walking distance to many local tourist spots. My only complaint was that though we are in Spain, there should be at least 3-5 tv channels that are in English. After all, it is a tourist hotel. The only channels we could watch were CNN and BBC out of 100 possible tv channels.

Great location, super friendly and helpful staff

Adoramos a estadia no Pétit Palace Alcala! Localização excelente! Café da manhã de primeira classe, ambiente limpo e muito organizado! Toda a equipe do hotel muito atenciosa e solícita! O quarto familiar que ficamos é extraordinário e atendeu muito bem a nossa familia de 4 pessoas. Recomendo!!

La mejor ubicación Delicioso desayuno Limpio y cómodo

Excelente opcao no centro de madri. Acústica boa, serviço impecável!!

Café da manhã absurdamente maravilhoso. Muitas opções. Quarto confortável e limpo. Melhor chuveiro que já vi na vida.

Excellent location and good breakfast.

Great location close to shops, restaurants and the center.

Maravillosa ubicación buen personal cómodo

Staff were amazing, we had a trouble with our luggage, and the 3 of them so helpful and caring. Breakfast great and hotel incredible centric, main point of interest at 15 min distance, loved our stay in the hotel. Recommend

Superzentrale Lage, traumhafter Frühstückssaal. Unser Zimmer leider schon etwas in die Jahre gekommen, Personal zuvorkommend und immer hilfsbereit.

Tudo muito limpo e organizado

Loistava aamiainen ja sijainti

Habitación de 3x3 sucia, malos olores, no hay donde acomodar las maletas, un pequeño guardarropas feo, se siente la bulla de todo, parece un hotel de 1 estrella demasiado malo y además de que cobran como hotel de lujo, pague 4 noches y solo me quedé 2 noches por que no soporte la suciedad y la incomodidad, perdí la estadía de 2 noches a más de 200 euros la noche, pésimo de lo más pesimo