การให้คะแนนและบทวิจารณ์โดยรวม Shiv Vilas Resorts

The property is NOT worth anyone's money, please stay ANYWHERE else, on in this property. It cost me $800 for 2 nights, and I don't think this property is worth $150.

The best part warm welcome

Excellent vacation

One thing after another with issues. First on arrival, the rooms requested with extra bed were not ready, then both rooms very freezing cold and heater not working, repair guys came and 2 hours later it started to warm up now we got to bed at 2am.. then in the morning find out the hotel water is not working in our room so again repair guys come and fix so we can finally get ready. at breakfast and dinner, most of the staff seemingly didn't understand our requests and just politely say yes to things but then don't do it. Had I not prepaid via hotels.com and also it being very late, I would have asked for a refund and went somewhere else.

The hotel is beautiful. However, the rooms; the bed is not comfortable, bathrooms are old, the pillows are not good.

Spectacular lobby. Lovely staff. Rooms dated and in need of updating and repair. Very limited dining options.

Hotel muito limpo, a recepção nota DEZ, equipe de apoio DEZ, restaurante DEZ, sem dizer que o ambiente é maravilhoso, um verdadeiro palácio. Recomendo. Quero voltar. . . .

Overall the stay was a disappointment! We had a expectation of 5star service and all we got was 3 star experience! Starting from 2 hours delayed checkin, older room, empty mini bars refrigerators, poorly serviced restaurants due to untrained staff!! The hotels needs to seriously renovate its rooms and improve its service else it will surely loose it star rating!

My wife is not Indian and they asked for passports and visa without notifying us this requirement in advance. They denied to accept the booking and was no help with no apologies for inconvenience. Recommend FairMont instead of this hotel. FairMont staff was very cordial and good hotel. AVOID SHIV VILLAS HOTEL

Beautiful hotel, treated us like royalities, good food in breakfast. Rooms are very clean, Service was excellent, upgraded our room to suite.

Great Place - Maharaja style !

Exijo que me reembolsen el dinero ya que no utilizamos los servicios abonados avisando con anticipación el cambio de fechas que no se concretó ya que habiendo ido al hotel no nos alojaron aduciendo que no tenían habitaciones disponibles

Please don't book this Hotel. You will be very disappointed. We were extremely disappointed right from the check-in till we check-out.

The service in this hotel was exquisite. The staff could not do enough for us. Whatever we needed was catered for boy smiling, helpful staff members. I have never stayed anywhere where the staff was so dedicated. The downside is the hotel is about 30 minute drive outside of Jaipur and hard to get in and out of town without a car and driver. There is nothing to do in the area surrounding the hotel. But if you want to be away from hustle and bustle this could be a good choice. Hotel is very plush, lots of marble which makes it seem a bit soulless at times but we were upgraded to a lovely suite and as I have said the staff could not do enough for us so it was a lovely stay.

View from the room was not at all good. Otherwise hotel and it's services are awesome.

The hotel isn't a true palace, it was build in 2006. The front desk staff is very unfriendly and unhelpful.

While the recently built hotel is made to look like an old palace, much of the rooms are dated. Our room had very poor lighting which made it difficult to read. Additionally, the hotel was nearly empty (in high season), which left for an eerie feeling and resulted in 2 of the 3 restaurants not being open. I would've expected more moderate prices, but they were charging taxi and dinner prices comparable with the Rambagh Palace (which is a real 5 star hotel). Please note that this hotel is a good 35 minutes from downtown Jaipur.

Positioned a fair distance from Town (travel time). Hotel was cold. Staff tried hard. Dissappointed with how dirty the place was. Pigeon poo everywhere. Beautiful gardens / pool area - but cant anyone see the pigeion poo. Quality of food at restaurant - ok. Dissappointing.

We extremely enjoyed our stay at Shiv Villas. The hotel is just beautiful, lovely swimming pool area. great for weddings or week-end getaways. Close to the Amer Fort.

The hotel staff went above and beyond to make our trip excellent.