the hotel staff are well educated and their skills in speaking different languages help in understanding the guests needs.

Çalışanlar her konuda yardımcı oldular aynı zamanda güleryüzlüydü tüm çalışanlar.Otel odaları eski çok yeni odalar beklemeyin. Yataklar rahattı.Denize sıfır değil otelden çıkıp yaklaşık 4 dk yürüyorsunuz.otel temizliği iyiydi. Kahvaltı beklentimi hiç karşılamadı.

Non è un 5 stelle per gli standard europei, ma tutto sommato fa il suo. La struttura è vecchiotta e lo si nota soprattutto nel bagno. Camera spaziosa e pulita. Il personale non è stato molto gentile nell’accoglienza e abbiamo notato che criticava anche quanto davamo di mancia. Avevamo all inclusive e la cucina non è stata male, ripetitiva, ma tipico dei resort. Abbiamo apprezzato un angolo in cui lo chef cucinava sul momento carne e pesce. La spiaggia dell’hotel minuscola e assediata sin dal mattino presto, impraticabile. Naama Bay come zona servitissima e praticabile senza problemi la sera. Siamo stati a Febbraio e come clima per la zona si stava benissimo.

Das Frühstück war gut und vielfältig. Es gibt frisches Omelett und Eierstation. Allerdings wiederholt sich das Frühstück jeden Tag. Ich habe ein Zimmer mit Meerblick gebucht. Der Blick war aber eingeschränkt.

Beautiful hotel

Loved it!

Spotless everywhere.

Trovate bene, stanza buona, ristorante con vario cibo, spiaggia bella.

Excellent

The hotel grounds and pools are lovely. The staff are excellent and cannot do enough for you. The rooms are roomy with a large balcony overlooking a pool area, beds are comfortable and rooms are clean but a bit dated, The all inclusive is not worth it, drinks choice is awful and wine is only served with meals, only red and white no rose ! Food is okay but bland and caters more for Russian guests , better at the Grill where we had lunch every day, the main restaurant is hectic and not as nice, we mostly had dinner out of the hotel but the Bhorat and the Blue Dome are lovely and you get a discount if you are a guest at the hotel, This could be a gem of a hotel if they got the all Inclusive aspect right, better selection of drinks and cocktails, beach party that is included instead of wanting to charge you $6 for a bbq and ‘free alcohol’ when you have paid for AI The hotel is perfectly situated right in Naama Bay near everything and directly across from the Hard Rock Cafe and Soho Square, bars and shops

The beds seemed not updated and not clean enough. One of the staff who was responsible acted inappropriately.

Hotels location is brilliant. Staff from management level to cleaners all spot on. Food is very minimum with just a handful of dishes. They charge to use sauna and steam. Gym is free but items hardly working. Late night snack was embarrassing with just chips and bread serving. They also charge for drinks at some bars despite being fully inclusive.

The location was great. But the rooms were basic but cleans. Showers were not in great condition. and was really disappointed with the dining selection of food and drinks. Also the all inclusive availability throughout the day is very poor for food,snacks and drinks

The dirtiest hotel I have ever seen in my life!! Staff is terrible

La struttura poteva essere tenuta meglio, cmq abbiamo passato delle belle vacanze. Cibo buono (non aspettatevi una cucina italiana), piscina con scivoli, spiaggia un po' piccola ma con mare bello.

It doesn’t deserve 2 star rating Bad quality of hotel and restaurant

I waited at reception long time... There were power outages... Breaks in Wi-Fi reception... Didn't answer my email...

The only thing it is old and not clean rooms , The property condition doesn’t look like five star hotel it’s look like three star hotel not more than that but the quality of the service is very high the property location is fantastic the only comment is the old of the property the age of the property and the food quality it’s just okay not more than okay

The location

This Hotel is central, tight in the heart of naama bay... The breakfast is mediocre.