The room was clean, the facilities good, the location great.

Great welcome from Alex, lovely room too, thank you.

Really lovely room…very helpful staff. Great breakfast

Room 4 Burgundy was excellent. Large room with a balcony. Big king size bed. Loads of space and super clean bathroom. Lovely staff, bar and full English breakfast plus an adjacent car park. Great experience all round.

We were allowed early check in as rooms ready without any hassle, and great breakfast service. Alex was great at reception and also in the breakfast area-thank you.

Hotel seems to very much rely on location. Rooms very basic. Having to go into reception to then be directed to the car park round the block is an awful process. No water available at the bar (unless you want sparkling), having to book a time for breakfast annoyed me, I just want to wake up with no alarms etc, we then missed it. Rooms are insanely warm. No fridge in room also is annoying. Shower had mould everywhere. Not one single person asked about our stay during or after. Just a bang avergage experience all round.

Healthy options, staff pleasant and room very comfortable and welcoming

Nice clean room. Comfy bed and lots of hot water in the bathroom. Very helpful staff.

We were apprehensive on registration and climbing some rather steep stairs to the 3rd level, over worn carpets, beside cracked walls to arrive at a wonderful, spotless and comfortable room with a perfect bathroom, huge balcony with views over the marshes. Excellent breakfst to order - the only disappointment was "kippers" was just one - but then I am greddy!

Very disastisfied about the room and its minimal comfortable and dirty bathroom. Impossible to make the room dark too - clearly not a room to sleep in? Despite being given a late check out on the evening, the manager comes banging at the door in the morning and when told a late check out had been approved, instead of apologising, states “who authorised this?” A poor experience on every level.

Room was very nice clean & comfortable. The hall ways needs updating … breakfast was ok but a small veggie breakfast compared to the meat eaters!!!!

Good location; excellent breakfast; comfortable room; good value compared with alternatives. Very small shower cubicle.

Lovely staff, excellent breakfast and the rooms were perfect.

Lovely staff, excellent breakfast. Room was comfortable.

Breakfast was fair,room was clean and pleasant, decor on stairway and walls going upstairs was very much in need of attention. Two good staff.

This is a great hotel right in the historic center close to shops and very good restaurants. The room was large and clean and comfortable. The staff was helpful. The breakfast was solid. We had some difficulty with the parking app and had to park on the street. Maybe because we have a US phone number the app wouldn’t load. It would be a lot easier if there was another parking system. But other than that, this is a great place to stay.

Very nice reception staff amazing service + decent breakfast too, only stayed for a night

Warm welcome Nice rooms Very good breakfast

I had a lovely one night stay. Staff friendly. Responded promptly to my question before I booked that they could safely store my bicycle. Comfortable room. I booked a cosy room but this was not a small room and had everything I needed. Good Breakfast

The room was a good size and clean/comfortable. Quite a lot of stairs to get to it! Parking - very important in Rye - was easy. Staff were lovely and very helpful. Breakfast very good. However the hotel was looking a bit tired - carpets very worn on stairs - and the windows in our room had swolen so wouldnt quite close - not great given we had really strong winds whilst there which were very noisy. But very close to lots of great restaurants.