ที่พักอาศัย The Lookout Rye

Staff went out of their way to accommodate me (surgery meant couldn't cut my food) during breakfast. Especially Tariq.

Lovely clean room and comfortably warm. Unlike other hotels we have stayed in.

Beautiful rooms, friendly staff, great breakfast

Room was very clean, quiet, and very comfortable. Well appointed too. Staff very helpful. Handy to have a car park on-site. Recommended.

Staff very polite and friendly.

Room comfy, breakfast excellent and staff very friendly

Very welcoming staff and lovely room and breakfast. It felt very relaxed and comfortable.

We had a really lovely stay - the room was spacious, really nicely designed, fresh muted colours, with stylish details (and lots of plug sockets!), very comfortable bed, an excellent shower room, peaceful spot with lovely view, yet easy to walk into town, great staff, felt very festive and cheerful decorated for the season. parking easy to get at too and very central.

We stayed for our 9th anniversary and I can only say, the hotel, whilst promising, wasn't the greatest experience. Piles of dust under our bed - reported to reception on 1st night, it was day 3 of our stay before it was cleaned. Noisy radiators kept us awake on 1st night, and we overslept, was 15 mins late for breakfast, and the morning receptionist had a bit of an attitude - saying something along the lines of "if you're having breakfast tomorrow, try to actually be on time". We ate breakfast elsewhere for the rest of our stay. Also, we requested dressing gowns (listed in the booking description) - when we received them, they had yellowed sweat stains in the armpits. The young lady on reception at check-in and check-out was the high point of our stay. Very professional, very polite. She informed us that she didn't actually work at the Lookout, instead she was on staff at the sister property, The George. I have been in hospitality for over 25 years, and currently manage a property in Sussex. Aside from the young lady from The George, I was quite disappointed with our stay, and frankly disgusted that our room was so dusty, and that it took 2 days for housekeeping to get around to cleaning it properly. Lovely location, and a lovely, very unique layout to the hotel, but other than the young lady from the George, the staff just seemed that they couldn't be bothered, and were only there to wait for quitting time. Definitely not worth what I paid for the experience.

We stayed here for one night for our 15th wedding anniversary. We were given the deluxe suite at the top. It had the most incredible views. Very spacious, the most comfortable bed. Staff very welcoming and helpful. Fabulous cooked breakfast in the morning. Quirky little find . Loved it .

Yes

Breakfast menu was good although a fairly limited cooked menu. Great coffee. Happy hour in the bar with cheese and biscuits was great and the barman very friendly. The male receptionist/waiter at breakfast was also friendly and helpful. We had a small double room - certainly cozy! Had everything we needed. Beautiful old building decorated very stylishly.

yes

Room was small but relatively clean. Common parts need refurbishing. Front desk checking staff very helpful.

An excellent room which was extremely comfortable and tastefully decorated. Breakfast was great and the staff very helpful.

This was our second stay at this hotel and we have really enjoyed it. Our rooms in both occasions have been spotless, cosy and welcoming. The staff are lovely and attentive and Abbi was especially helpful, It was bonfire night and extremely busy but she handled it all very well, with non resident guests trying to come into the hotel. There was also cheese and biscuits put out for guests, which was a really nice touch. Breakfast was good and aplenty, we will definitely be back.

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Amazing breakfast, love the decor, very friendly staff and central

Had a lovely stay

A magical little gem, clean, great location can walk to everything great staff very helpful. We only had 2 days 1 night and wished for longer.