We love. The hotel and the area definitely we'll go back next summer

All good

The location of the property is great. But the place itself is rundown and not managed properly. Service is not good!! We were not impressed at all. It used to be very nice place around 10 years ago when we were there. I do not recommend this hotel.

Older property but nicely renovated. One caution: Our room was third floor, no elevator, uneven floors under carpeting could be a trip hazard.

One used towel hanging behind the bathroom door. Bottom sheet on the bed not fitted or tucked to stay in place. When I asked the waitress for more water, she went and got a glass for herself before coming back to my table! We were within walking distance of the theatre and parking was extremely easy and close by.

Unique hotel with nice rooms (including light up bathroom mirror). Beautiful view and well maintained property. Staff were excellent.

Setting is on the river just an easy walk to boat tours and summer theatre. The Pub and the Restaurant both serve excellent food. The room was comfortable, Staff were attentive and friendly. Overall a great stay.

Awful, dated, didn’t get what we paid for. Location and views were impressive. This property needs severe TLC.

Great location But they forgot to clean the bathroom and there were a dirty towel and dusk… Staff was not the best for breakfast All Acceptable but not the best

They property seems to be half renovated and a not good job of it. Very disappointing, things were just horribly build or covered up problems. The bathroom door was broke at the top and would not close. There was no soap in the room, the air conditioning was loud and non stop…and we were in the Prime ministers room…..was horrible. We did not get the room I reserved from expidea…..way over rated…..so disappointed

Great location. Property needs updating in rooms. Breakfast was disorganized, waited 40 mins and food quality was poor.

Worst stay ever. The person at front desk horrible and very rude. Room was not clean. Other guest shoes left in the room. Fridge shook in the middle of the night. We stayed in the annex. Not worst $280 a night. At 5am a motorcycle right near the room started. There should be no room near a parking lot. Not at $280 a night. At checkout simply asked if we could park an additional 3 hours and was denied after saying our experience. This is unacceptable. Stay far away from the hotel. Not worth the money. Many other hotels nearby.

This place has so much potential. Located on the water, two restaurants, right in such a quaint section of the town. It’s charming, full of character, and clean. There were just a few things I can’t quite put my finger on. It wasn’t welcoming; staff was OK, our bath towels were ripped. The breakfast was cold. These things aren’t deal breakers. I’m speaking more from the perspective that for the money, and the vibe it looks like should have upon arrival, it could just be so much more.

We stayed one night before doing a thousand island cruise. The room was a good size and good value for money. The property is rather dated and could do with a makeover.

Our Stay was excellent. Friendly, helpful and professional staff. Hotel was very clean but could use some updates. Complimentary Full to order Breakfast is an awesome addition as well as free parking. Surrounding the hotel is very pleasing and beautiful and close to everything you want to do and see. and we got a riverview upgrade at a very reasonable and fair rate.

Beautiful Inn in Gananoque. Would definitely visit again when touring the 1000 Islands

We couldn't ask for a nicer overnight stay at your beautiful historic Inn. Our room was clean and beautifully updated. Breakfast was great and the service was impeccable. I would love to come back if I was in the area again.

Very convenient and lovely surroundings. A little gem! enjoyed my stay and will return

Bon service très accomodant

I was very disappointed with my stay at this hotel. When we first checked into our room, it was in an unacceptable condition. The bed had a dead mosquito on it, and the bedsheets and pillowcases were covered with multiple stains. The back door was not properly closed, and outside the door there were two chairs with used cups and Tim Hortons items left behind, as well as a dirty towel on the ground. I assume those chairs belonged to our room, but it was obvious that no one had cleaned the area at all. After raising the issue, the staff did move us to another room, which was somewhat cleaner. However, even in the new room there were still stains on the pillow, and the walls had spider webs and insects. Overall, the level of cleanliness and maintenance was very poor.