Better and cheaper than Holiday Inn and the Premier Highly recommended

Nice hotel. Staff attentive, friendly but not overpowering. Barring one niggle (below), we had a good stay. The Gluten-free options for my wife at Breakfast were wide-ranging and good. The hotel is centrally situated, and so there are plenty of places you can walk to (park, shops, restaurants) within 2 or 3 minutes. Didn't use the bar or dine in except one breakfast, so can't comment, but it is the same area as where breakfast is served, and is spacious and clean. The room was clean, and refreshments and towels were replenished. ONLY negative point:The room we were in (43), not sure if it applies to others, had a towel rail that is permanently on, without any on/off/thermostat control. This made the room too warm, and having the window open only just countered this. Since there was a double switch outside the bathroom, and only one of them appeared to do anything (bathroom light), maybe the other could be repurposed for the towel rail and labelled as such?

Friendly welcome, lovely room and bathroom and good breakfast

I had a lovely stay at the Red Lion. My travel plans got changed, but the staff were incredibly accommodating and immediately put me at ease - couldn't do enough for me which is always appreciated. The rooms themselves are very cozy and comfortable - I particularly liked the abundance of bird paintings and prints as decor, they were genuinely nice surprise. The shower was a particular highlight, two different showerheads, great water pressure and some lovely complimentary shower gel and conditioner. As I was staying over a weekend, the hotel staff took the courtesy of warning about potential noise from the nearby high street, however this was a non-issue during my stay - once the window was shut, I put my head down to sleep with no issues whatsoever. I would quite gladly stay at the Red Lion again next time I'm in Basingstoke, the place has a real charm and character to it and the service was genuinely excellent.

Hotel was clean & tidy. Lady on check in "Rose" was fab. Great location for eateries & bars in the town.

Great staff who were welcoming and listened & responded to requests both before & during stay.

Hotel needs a refurb. We upgraded to superior room but carpet was badly stained. Bathroom needs upgrading. Basic breakfast

Bed was

Friendly staff Perfect for the centre of town

Clean and comfortable room.Very helpful and friendly staff deserve a sixth star.

Great hotel perfect spot parking also stayed many times

This hotel is conveniently located with ample car parking. The staff were very friendly and inviting. The hotel is old but well maintained. The room and bathroom are clean but reasonable basic. Tv struggled to pick up any channels. Also there was no fesilitie

clean room good staff

Really lovely staff - went above and beyond to be helpful & kind.

Didnt have breakfast so can't comment. My stay was fabulous in every respect. Had a meal in restaurant yesterday. It was well presented, fairly priced and delicious.

Great staff. Clean room. Easy parking

Breakfast was good, nice enough selection. Bed was not very comfortable and this caused a struggle to sleep well. Room was cold at times and heater did not seem to heat the room or bathroom well. However, staff were very friendly. Overall for the price it was adequate, however i would not have paid more.

Not sure why you have just asked me to rate the free breakfast - I paid for it extra with my booking. Service overall was very good. Shower tray leaked all over the bathroom floor as it all runs straight out.

We have now stayed 3 times here and each stay previous was excellent, however despite the reasons below we will still use this hotel for our visits to Basingstoke. Prices are always excellent, staff are helpful and friendly the actual building is sound and not hard to get around but this visit was a little different, the bed had no substance to speak of it was wafer thin and later during the night thetv reception was cutting out constantly so we had to use our phones for that couple of hours of entertainment. We did reception on our way out who said we should have come to them and s room change could have been organised, we never thought of this as the first night we went to bed late same on the second also so we didywant yo kick up a fuss, so fair play if we feel it's not right we have been given an option, thanks to reception for letting us know and see you again soon.

Very clean, hotel well positioned for town, buses & trains. Staff very helpful, & courteous especially at breakfast!