Tres bien

Great breakfast! Darling boutique hotel.

Our favorite hotel on our 3 country tour of Europe!! Fantastic!!!

Very nice small hotel. Free breakfast was very good. Easy 15-20 minute walk to major attractions

Absolut fint hotel beliggende ca 10 min gang fra midtbyen God italiensk stil og fine værelser med a/c Derudover fin stor terrasse der hører til Ringe udsigt fra hotel Morgenmad 8 ud af 10, havde kaffen været bedre og man kunne få havremælk havde det absolut trukket op ligesom det der juice, som er appelsin eller æblesaftevand er skidt Havde de ti ting bæret ok, vil jeg synes morgenmad er absolut god Dejlig og meget sød betjening i receptionen Kan anbefales og absolut ok til prisen

We love the coziness off the hotel and the staff and the owner were great help.

This hotel was fantastic. Service was excellent. Room was clean. Breakfast included was phenomenal. Walking distance to everything I wanted to do.

Super hotel and friendly and helpful staff

Um hotel muito bom. Limpeza impecável; café da manhã completo; funcionários gentis e competentes.

Our experience at this hotel in Florence was deeply disappointing and far from what you'd expect of a supposed four-star establishment. The hotel is located in a very bad neighborhood—so much so that they lock the front doors after 10 p.m. for security. The building itself is extremely old and clearly neglected, with visible signs that it desperately needs repainting or perhaps even structural repairs. The dining room was shockingly small, unable to accommodate all guests at once. We were asked to schedule our breakfast time and given only a half-hour window to eat and leave. Because of the cramped layout and the lack of a proper barrier between the entrance and the dining area, flies were everywhere—making it impossible to eat anything that wasn’t completely covered. The rooms were equally underwhelming. On the first night, we were given such a tiny room that we couldn’t even fit our two suitcases. After complaining, we were moved to a slightly better room, but even that lacked proper ventilation. The shower was a safety hazard: the water temperature fluctuated wildly, suddenly turning scalding hot or ice cold. My boyfriend even burned his skin due to this issue. Frankly, there is nothing remotely four-star about this hotel—except the staff. The employees were kind, professional, and went above and beyond to try and make our stay more comfortable. Unfortunately, their efforts were no match for the hotel's many serious flaws. We give this hotel 2 star, just because of staff.

Best service ever! They went above and beyond. A true boutique hotel.

Staff were very attentive and rooms were very clean and comfortable. Only a short walk to city centre. Excellent value.

My husband and I absolutely loved this hotel. Lovely, clean, quiet and in a great location. We would definitely stay here again. The staff were the kindest people and truly engaged with you. Multilingual and worldly. Thank you all and hope to see you again! Ciao benvenuto!

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Great property! We appreciated how clean the facilities were and how amazingly attentive the staff was to our every need.

Very nice hotel and the service was superior.

Nice hotel in a great location and convenient to attractions and train station. Very modern and clean room. Excellent breakfast. My only complaint is that there were gnats flying around in the dining room as well as my room and common area perhaps from the plants.

Enjoyed our stay. Staff was excellent and hotel very clean. Breakfast and tea time was great (need more availability for breakfast slots). Beautiful park within a block. Loved this hotel and was a great way to start our 10 day trip to Italy.

Fabulous hotel.The room perfect, and staff especially Shereen on reception could not do enough for us. Breakfast has lots of choice, efficiently run, with coffee and tea being served to your table. Hotel in a great central location for train station and all the sights.