Location was great and very helpful staff.

Everything was good

Booked as wanted to be close to Buckingham Palace. Comfy bed, great shower and large tv. 24hr reception and room service available

I stayed at this hotel for an overnight layover. It was perfect for my needs; a place to close my eyes. I was able to walk to all the major tourist spots comfortably, and there are tube stations nearby to easily get back to Heathrow!

Great room..just needed for the sleep really..the reception was very helpful and friendly..would definitely go again

Resepsiyondaki arkadaşlar çok güleryüzlü ve yardımseverdi. EU şarj plugger satılıyor olması çok iyi. Kahvaltı servisi olmasa bile yönlendirmeleri yerinde. Odalar çok küçük ama işlevsel. Bir kere daha bu bölgeye gelirsem tercih edeceğim.

The staff was extremely courteous, helpful and professional

Başlarda çok kötü bir odadaydık. Kliması bizce bozuktu ve bir bebeğimiz ile kaldığımız için inanılmaz küçüktü valiz bir açamıyorduk. Daha sonra ordaki çalışan bizi güzel bir odaya geçirdi. Muhtemelen o olmasaydı yine çok iyi bir odaya geçmeyecektik ama yeni oda tatmin edici olduğu için dört yıldız veriyorum.

Decent location although there are pickpocketed in the neighborhood. Beware. We reserved for a room with two twin beds and instead were given a very small double bed in the basement with no windows. Just enough room to walk around the bed to get to a small shower room. The sheets on the bed were dirty (looked like someone had an accident) and they only clean rooms every two days unless you pay extra.

Easy access to public transportation, Short walk to some famous landmarks in London. Staff were attentive and helpful with our raised issue. Lift was under repair when we checked in but staff helped us with our luggage. I would go back again.

La prima notte avevamo una camera orribile, con aria condizionata che non funzionava. La camera era attaccata ai motori di tutto l‘albergo. A causa di ciò non si poteva dormire dal caldo e dal rumore. Abbiamo reclamato, ma la camera ce l‘hanno cambiata solo la seconda notte. Personale gentilissimo

Buena ubicación, pero ruidoso para el descanso

Lovely staff and good location for what I needed. Onky downside was the bed felt likeit had a raised plank underneath but was manageable for one night stay. Value for money.

pessimo

Good location a short walk to Victoria station, Westminster and The Palace.

Staff was amazingly helpful. Made a long trip easy. Rooms were clean and kept tidy. Location exceed my expectations as it was only 3 minute walk to tube on Victoria Line-right into the heart of the tourist spots of London.

Room space too toght

Dated and grubby Expensive for what it is No breakfast

A box/machine with the electricity in the room made so much noise that I couldn't sleep. The person from the reception couldn't turn it off without turning off all the power in the room, including the AC. There were no spare rooms at that moment. TB,H that was a horrible experience and not worth it - how do I get my money back?

Appalling. I checked in only to find that my bed's linens had yellow stains on them. I sent a photo to the WhatsApp number provided, and a few minutes later got a text that they would come up and look. An hour later, no one had come up. I spent that time discovering that the 'chair' (stool) in the room was also stained, and that there was some wear and dirt in the bathroom - though in the case of the bathroom, I am not sure it was any worse than any other budget hotel. Anyway, I grabbed my luggage and went downstairs, since it was clear no one was coming. The woman at the front desk offered to switch me to a different room, but why would you want to stay in a place with such low standards and poor service? I asked for a refund via Hotels.com, which said that since I was offered a new room, I was not entitled to one. Sometimes in life, you get what you pay for. In my opinion, at this hotel, you don't even get that. I would avoid it with all possible effort.