Access to my room was up 3 floors of narrow stairs. I was offered a room on a lower level prior to accepting the higher level option, so I guess its a bit 50/50 !

Great room, helpful staff.

Room was lovely wonderfully clean and great facilities 👍 lovely staff what more could you want!

Amazing staff, location and breakfast.

Room was clean, staff friendly that side of things was all good. But room 14 was the smallest room we have ever stayed in it was a struggle to shower or use the loo. Does anyone in house try the facilities out. I am not a large person

Room very clean and cosy overlooking sea front.Staff very friendly and helpful. A slight drawback was a lack of a lift but staff offered to carry bags upstairs.

Amazing room, sea view and breakfast!

On arrival met the head housekeeper I think she said her name is Lucy. She gave me such a lovely welcome and kindly helped me with my case. Staff were pleasant especially the man at breakfast but seemed a bit thin on the ground maybe the time of year. My room was beautiful with a little very balcony overlooking the sea. Such a nice location. Need to watch out for trip hazards when doing painting repairs around the hotel. A few times a lit of stuff left on the stairs by workman, accident waiting to happen.

Lovely hotel! Really friendly staff, gorgeous views over Viking Bay, great food and genuinely dog friendly!

Our room was beautiful, we had a balcony room which is immaculate. Good coffee, biscuits and nice bits in

Clean comfortable room. Lovely breakfast. Friendly staff. Great location

Great hotel in a very nice area The room was clean spacious and with a very large bathroom Clean towels and selection of toiletries The breakfast had a choice of self serving and choice from a menu Definitely worth booking ⭐️⭐️⭐️⭐️⭐️

Lovely hotel in the perfect location for exploring Broadstairs. Bars and restaurants in easy walking distance

lovely welcome, helped with bag, clean room and a lovely room overlooking the sea

Excellent breakfast menu, well staffed, shout out to the main man and the team. Good choices, nice area.

Every thing from checking in to checking out was excellent, the sea view room was superb, had a wonderful sleep and breakfast was amazing will definitely return Wonderful

Yes, the breakfast was fresh and good service

Historic hotel with sea view. Our room was town facing. Nice and warm. Good WiFi. Comfortable bed. Inviting bath. Freeview TV. Pod coffee machine with lots of pods. Tea bags, coffee bags etc. Friendly atmosphere. As well as a good breakfast, we enjoyed a very good Sunday lunch at the hotel.

Lovely cosy room with calming colours great sea view and quiet . Generous supply of coffee pods assorted tea and shortbread included - a nice touch Door was not sealed so drafty and light from hallway disturbed at night however overall a very comfortable room and friendly helpful staff with convenient location. Lots of nearby dining options.Definitely would recommend a return visit and stay here

Fantastic location, very picturesque with lots of charm. Parts of the old buildings are in need of repair.