Friendly staff, plenty of space in the car park. Nice and quiet, but handy for Newcastle and Gateshead, and also the A19

Fantastic staff, who made up for the poor rooms which were in desperate need of a makeover. Make you want to itch type feeling! Mould in bathroom and walls around the bed. Tv and shower both faulty (tv would not switch on due to no signal and shower wouldn’t stand upright), no heating in the bathroom, very dodgy wiring (lamp connected to a extension via duck tape) £60 per night - the least amount of money I’ve ever paid for a hotel and the above says it all. Sometimes it’s too cheap! Not one to give another go which is a shame as the staff are genuinely really great 5/5,

Really friendly and helpful staff, price of room bit too much for what it was even though I was warmed by staff and hospitality I wouldn't return because of the price of the stay for one night

Very noisy party going on downstairs and drunk people staggering around the hallways. Twin room instead of double. Had to rebook and move to another hotel after midnight. Terrible experience.